Dell Alienware AW720H - Page 25

25
Problems Possible solutions
 Chec
k the record setting on the computer, and
ensure that the default device is set to DEVIC
E
N
AME.
 E
nsure that the headset is within range (10 m) of the
wireless dongle.
 Ensure that the audio plug end is well inserted into
the port on your headset and computer respectively
(if connected through the Inline audio cable).
 E
nsure that the mute slider on the inline audio cabl
e
i
s not muted.
Abnormal sound
is coming out of
the headset
 Check if something is obstructing the headset.
 Adjust the volume level up and down, and check if
the abnormal sound changes.
 E
nsure that the headset is within range (10 m) of t
he
w
ireless dongle.
 E
nsure that the inline audio plug is fully inserted into
the audio port of the computer or mobile devices. (i
f
connected through the Inline audio cable)