Dell Alienware AW720H - Page 27

27
Problem Possible solution
Microphone
mute is not
working when
connected with
inline audio
cable
 Ensure that the audio plug end is well inserted into
the port on your headset and computer respectively.
 E
nsure that the microphone mute button on t
he
i
nline audio cable is set to MUTE OFF.
 E
nsure that the audio plug end with 3 pole
s is
i
nserted to the headset port, and the end with 4
poles is inserted to your computer or mobile.
Alienware
command center
does not
recognize the
headset
 Ensure that the headset is turned on and t
he
hea
dset is connected to the computer through t
he
Inline cable or wireless dongle.
 Reconnect the wireless dongle or restart Alienware
Command Center.