Table 10. Settings page valuesī(continued)
Item Description
Mail Server Specify the mail server for sending alerts and autosupport emails.
Mail Server Credentials Select whether mail server credentials are required.
Selecting and configuring Secure Remote Services
delivery
Secure Remote Services Virtual Edition (VE) Gateway provides automated connect home and remote support activities through
an IP-based solution that is enhanced by a comprehensive security system.
About this task
An on-site Secure Remote Services version 3 gateway provides the ability to monitor both on-site protection systems and DDVE
instances, and cloud-based DDVE instances.
Steps
1. Select Maintenance > Support > Autosupport.
2. Click Configure in the Channel row in the Support area.
The Configure Dell Support Delivery dialog box appears. The delivery method is displayed after the Channel label in the
Support area.
3. In the Channel list box, select Secure Remote Services.
4. Type the gateway hostname, and select the local IP address for the system.
5. Click OK.
6. Type the service link username and password.
7. Click Register.
Secure Remote Services details are displayed in the Autosupport panel.
8. To test ConnectEMC operation, use the CLI.
#support connectemc test
Sending test message through ConnectEMC...
Test message successfully sent through ConnectEMC.
CLI equivalent
Steps
1. To set up the administrator email, enter:
# config set admin-email dd_admin1@emc.com
The Admin Email is: dd_admin1@emc.com
2. To register the system to the gateway (Secure Remote Support), enter:
# support connectemc device register ipaddr esrs-gateway [host-list] [ha-peer ipaddr]
CAUTION:
When configuring Secure Remove Services delivery on an HA pair:
ā The ha-peer parameter is required when configuring Secure Remote Services on HA pairs to register
both nodes.
ā The customer must provide Service Link credentials to run the support connectemc device register
command on an HA pair, because attempting to register the HA pair as a user will fail and cause the RSA
key token to become out of synch.
3. To enable the sending of autosupports, enter:
38
Configure System for Use
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