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Dell EMC Integrated Data Protection Appliance DP4400 User Manual

Dell EMC Integrated Data Protection Appliance DP4400
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Dell EMC Integrated Data Protection
Appliance DP4400
Version 2.4
Service Procedures Guide
302-005-681
REV. 01

Table of Contents

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Dell EMC Integrated Data Protection Appliance DP4400 Specifications

General IconGeneral
ModelDP4400
CategoryStorage
Form Factor2U Rackmount
Warranty3-Year ProSupport and Next Business Day Onsite Service
ProcessorIntel Xeon Silver
Network Connectivity10GbE
RAID SupportRAID 6
Power SupplyDual redundant power supplies
Backup SoftwareDell EMC Avamar
ReplicationYes
DeduplicationYes
Storage ControllerIntegrated
Drive TypesSAS
Network Interfaces4 x 10GbE ports
Supported ProtocolsNFS, CIFS
Drive Bays12 x 3.5-inch or 24 x 2.5-inch bays

Summary

Prepare for Assembly Replacement

Hardware Replacement Overview

Overview of components that can be replaced with or without system shutdown.

Memory Optimized Mode

Details on SDDC memory modules with x4 device width and slot population.

Product Serial Number Tag

Instructions on identifying the system using the unique product serial number tag (PSNT).

Shut Down the IDPA

Procedure to safely shut down the IDPA appliance using the ACM console.

Troubleshooting DP4400 Shutdown

Steps to troubleshoot and resolve issues with the DP4400 automatic shutdown process.

Remove and Replace Assemblies

Safety Instructions

Essential safety warnings and precautions for handling and servicing the system.

Monitor with ACM Health Dashboard

How to access and utilize the ACM Health dashboard for monitoring system status and alerts.

Power Supply Unit Replacement

Procedures for identifying, removing, and installing Power Supply Units (PSUs).

Hard Drive Replacement Overview

Overview of hot-swappable hard drive replacement and identification of faulted drives.

Remove Front and Rear Hard Drives

Steps for accessing and removing front and rear hard drives, including bezel removal.

Remove Internal Hard Drives

Procedures for extending the system and removing internal hard drive carriers.

Remove Cooling Fans

Procedures for identifying and replacing system cooling fans.

DIMM Remove and Replace

Procedures for identifying and replacing DIMM memory modules.

M.2 Memory Remove and Replace

Procedures for identifying and replacing M.2 memory modules on the BOSS card.

NIC Card Remove and Replace

Procedures for identifying and replacing Network Interface Cards (NICs).

Document References for IDPA

Service Video Resources

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