Solving Problems 37
If the screen is difficult to read
SWAP THE POWER CABLES — Swap the computer and monitor power cables to determine if the power 
cable is defective.
TEST THE VIDEO EXTENSION CABLE (IF USED) — If you are using a video extension cable and removing the 
cable solves the problem, the cable is defective.
TEST ANOTHER MONITOR — If another monitor is available, connect it to the computer.
CHECK THE DIAGNOSTIC LIGHTS — See page 44.
CHECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the 
contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor 
self-test.
MOVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer, ensure 
that the subwoofer is at least 60 cm (2 ft) away from the monitor.
MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES — Fans, fluorescent lights, halogen lamps, and 
other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to 
check for interference.
ROTATE THE MONITOR TO FACE A DIFFERENT DIRECTION — Eliminate sunlight glare, which can cause poor 
picture quality.
ADJUST THE WINDOWS
®
 DISPLAY SETTINGS — 
1
Click the 
Start
 button and click 
Control Panel
.
2
Click 
Appearance and Themes
.
3
Click 
Display
 and click the 
Settings
 tab.
4
Try different settings for 
Screen resolution 
and 
Color quality.
RESTORE THE RECOMMENDED SETTINGS — Restore the original resolution and refresh rate settings. See 
the Tell Me How help file for instructions. To access help files, see page 21.