Advanced Troubleshooting 47
Using Microsoft
 
Windows XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your 
computer to an earlier operating state (without affecting data files) if changes to the hardware, 
software, or other system settings have left the computer in an undesirable operating state. See the 
Windows Help and Support Center for information on using System Restore. To access help, see 
page 10.
  NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or 
recover them.
 
NOTE: The procedures in this document were written for the Windows default view, so they may not 
work if you set your Dell™ computer to the Windows Classic view.
Creating a Restore Point
1
Click the 
Start 
button and click 
Help and Support
.
2
Click 
System Restore
.
3
Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after you install a device driver, use Device Driver Rollback (see page 47) to 
resolve the problem. If that is unsuccessful, then use System Restore.
  NOTICE: Before you restore the computer to an earlier operating state, save and close any open files 
and exit any open programs. Do not alter, open, or delete any files or programs until the system 
restoration is complete.
1
Click the 
Start
 button, point to 
All Programs
→
 
Accessories
→
 
System Tools
, and then click 
System Restore
.
2
Ensure that 
Restore my computer to an earlier time
 is selected and click 
Next
.
3
Click a calendar date to which you want to restore your computer.
The 
Select a Restore Point 
screen provides a calendar that allows you to see and select restore 
points. All calendar dates with available restore points appear in boldface type. 
4
Select a restore point and click 
Next
. 
If a calendar date has only one restore point, then that restore point is automatically selected. 
If two or more restore points are available, click the restore point that you prefer.
5
Click 
Next
.
The 
Restoration Complete
 screen appears after System Restore finishes collecting data and 
then the computer restarts.
6
After the computer restarts, click 
OK
. 
To change the restore point, you can either repeat the steps using a different restore point, or you 
can undo the restoration.