Updating the BIOS from the F12 One-Time boot menu.....................................................................................79
Chapter 5: Troubleshooting......................................................................................................... 81
Locate the Service Tag or Express Service Code of your Dell computer .............................................. 81
Diagnostics.......................................................................................................................................................................... 81
SupportAssist diagnostics............................................................................................................................................... 82
Built-in self-test (BIST)................................................................................................................................................... 82
LCD Built-in Self Test (BIST)................................................................................................................................... 82
Recovering the operating system................................................................................................................................. 83
WiFi power cycle............................................................................................................................................................... 83
Drain residual flea power (perform hard reset)......................................................................................................... 83
Chapter 6: Getting help and contacting Dell................................................................................ 85
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