Post-requisites..................................................................................................................................................................63
37 Removing the palm rest............................................................................................................................. 64
Prerequisites..................................................................................................................................................................... 64
Procedure..........................................................................................................................................................................64
38 Replacing the palm rest............................................................................................................................. 65
Procedure......................................................................................................................................................................... 65
Post-requisites................................................................................................................................................................. 65
39 Downloading drivers.................................................................................................................................. 66
Downloading the audio driver.........................................................................................................................................66
Downloading the graphics driver................................................................................................................................... 66
Downloading the USB 3.0 driver....................................................................................................................................66
Downloading the Wi-Fi driver......................................................................................................................................... 67
Downloading the media-card reader driver...................................................................................................................67
Downloading the chipset driver......................................................................................................................................67
Downloading the network driver....................................................................................................................................67
40 System setup.............................................................................................................................................69
Boot Sequence.................................................................................................................................................................69
Navigation keys................................................................................................................................................................69
BIOS overview..................................................................................................................................................................69
Entering BIOS setup program.........................................................................................................................................70
System setup options......................................................................................................................................................70
System and setup password...........................................................................................................................................75
Assigning a system setup password........................................................................................................................ 75
Deleting or changing an existing system setup password.................................................................................... 76
Clearing CMOS settings............................................................................................................................................76
Clearing BIOS (System Setup) and System passwords........................................................................................76
41 Troubleshooting.......................................................................................................................................... 77
Flashing the BIOS.............................................................................................................................................................77
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................................................................................... 77
Running the ePSA Diagnostics.................................................................................................................................77
Diagnostics........................................................................................................................................................................78
Enabling Intel Optane memory....................................................................................................................................... 79
Disabling Intel Optane memory.......................................................................................................................................79
Flea power release........................................................................................................................................................... 79
Wi-Fi power cycle............................................................................................................................................................ 80
42 Getting help and contacting Dell.................................................................................................................81
Self-help resources...........................................................................................................................................................81
Contacting Dell..................................................................................................................................................................81
6
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