Dell M1710 - Page 116

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116 Troubleshooting

Table of Contents

Default Chapter2
- Abbreviations and Acronyms2
- Notes, Notices, and Cautions2
- Table of Contents3
- Finding Information11
1 A Tour of Your Computer15
- Determining Your Computer's Configuration15
- Front View16
- Left Side View20
- Right Side View21
- Back View23
- Bottom View26
2 Setting up Your Computer29
- Connecting to the Internet29
  - Setting up Your Internet Connection29
- Transferring Information to a New Computer30
  - Running the Files and Settings Transfer Wizard with the Operating System CD30
  - Running the Files and Settings Transfer Wizard Without the Operating System CD31
- Setting up a Printer33
  - Printer Cable33
  - Connecting a USB Printer33
- Power Protection Devices34
3 Using the Display37
- Adjusting Brightness37
- Switching the Video Image37
- Setting Display Resolution38
4 Using the Keyboard and Touch Pad39
- Numeric Keypad39
- Key Combinations40
- Touch Pad42
  - Customizing the Touch Pad42
5 Using a Battery43
- Battery Performance43
- Checking the Battery Charge44
- Conserving Battery Power45
- Power Management Modes45
  - Standby Mode45
- Configuring Power Management Settings47
- Charging the Battery47
- Replacing the Battery47
- Storing a Battery48
6 Dell™ Quickset Features49
7 Using Cds, Dvds, and Other Multimedia51
- Playing Cds or Dvds51
- Adjusting the Volume52
- Adjusting the Picture53
- Copying Cds and Dvds54
- Using Dell Media Experience and Dell Mediadirect56
- Connecting Your Computer to a TV or Audio Device57
8 Using Cards71
- Expresscards71
- Media Memory Cards74
  - Installing a Media Memory Card74
  - Removing a Media Memory Card75
- Smart Cards76
  - Installing a Smart Card76
9 Setting up a Home and Office Network79
- Physically Connecting to a Network or Broadband Modem79
- Network Setup Wizard80
- Wireless Local Area Network (WLAN)80
- Connecting to a Wireless Local Area Network82
- Mobile Broadband or Wireless Wide Area Network84
- Internet Connection Firewall86
10 Securing Your Computer87
- Security Cable Lock87
- Passwords87
- Computer Tracking Software88
- If Your Computer Is Lost or Stolen88
11 Troubleshooting89
- Dell Technical Update Service89
- Dell Diagnostics89
  - When to Use the Dell Diagnostics89
  - Starting the Dell Diagnostics from Your Hard Drive89
  - Starting the Dell Diagnostics from the Drivers and Utilities CD90
  - Dell Diagnostics Main Menu91
- Dell Support Utility92
  - Accessing the Dell Support Utility92
  - Clicking the Dell Support Icon93
  - Double-Clicking the Dell Support Icon93
- Drive Problems93
  - CD and DVD Drive Problems93
  - If You Cannot Eject the CD, CD-RW, DVD, or DVD+RW Drive Tray94
  - If You Hear an Unfamiliar Scraping or Grinding Sound94
  - Hard Drive Problems94
- E-Mail, Modem, and Internet Problems94
- Error Messages96
- IEEE 1394 Device Problems99
- Keyboard Problems100
  - External Keyboard Problems100
  - Unexpected Characters100
- Lockups and Software Problems101
  - The Computer Does Not Start up101
  - The Computer Stops Responding101
  - A Program Stops Responding or Crashes Repeatedly101
  - A Program Is Designed for an Earlier Microsoft ® Windows ® Operating System101
  - A Solid Blue Screen Appears101
  - Dell Mediadirect Problems102
  - Other Software Problems102
- Memory Problems103
- Network Problems103
  - General103
  - Mobile Broadband Network103
- Expresscard Problems104
- Power Problems105
  - Ensuring Sufficient Power for Your Computer106
  - Docking Power Considerations106
- Printer Problems106
- Scanner Problems107
- Sound and Speaker Problems107
  - No Sound from Integrated Speakers107
  - No Sound from External Speakers107
  - No Sound from Headphones108
- Touch Pad or Mouse Problems108
- Video and Display Problems109
  - If the Display Is Blank109
  - If the Display Is Difficult to Read109
  - If Only Part of the Display Is Readable110
- Drivers110
  - What Is a Driver110
  - Identifying Drivers110
  - Reinstalling Drivers and Utilities111
- Resolving Software and Hardware Incompatibilities112
- Restoring Your Operating System113
  - Using Microsoft Windows XP System Restore113
  - Using the Operating System CD114
12 Adding and Replacing Parts117
- Before You Begin117
- Hard Drive119
  - Returning a Hard Drive to Dell121
- Memory121
- Modem124
- Mini-Card126
- Hinge Cover129
- Keyboard130
- Coin-Cell Battery131
- Optical Drive132
- Internal Card with Bluetooth ® Wireless Technology133
13 Traveling with Your Computer135
- Identifying Your Computer135
- Packing the Computer135
- Travel Tips136
  - Traveling by Air136
14 Specifications137
15 Getting Help145
- Obtaining Assistance145
- Problems with Your Order147
- Product Information147
- Returning Items for Warranty Repair or Credit147
- Before You Call147
16 Appendix149
- Using the System Setup Program149
- Cleaning Your Computer151
- FCC Notices (U.S. Only)152
  - FCC Class B152
- Macrovision Product Notice153
- Dell Technical Support Policy (U.S. Only)153
  - Definition of "Dell-Installed" Software and Peripherals153
  - Definition of "Third-Party" Software and Peripherals154
17 Contacting Dell155
- Italy (Milan)162
Glossary173
Index185
- Internet Connection187

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