Dell MR2217 - Product Specific Problems

Troubleshooting | 63
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
scre
en, but does
not fill entire
viewing area
• Check the Aspect Ratio setting in the Display menu OSD.
• Reset the monitor to factory settings.
Cannot
adjust
the
monitor
with the
buttons on the
front panel
OSD does not
ap
pear on the
screen
• Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
• Check whether the OSD menu is locked. If yes, press and
hold the button above the Power button for 6 seconds to
unlock (for more information, see Lock ).
No Inpu
t Signal
wh
en user
controls are
pressed
No picture, the
LED li
ght is
breathing amber
• Check
the signal source. Ensure the computer is not in the
pow
er saving mode by moving the mouse or pressing an
y
k
ey on the keyboard.
• Check
whether the signal cable is plugged in properly. Re-
plu
g the signal cable if necessary.
• Reset the computer or video player.
The p
icture
does not fill the
entire screen
The picture
can
not fill the
height or width
of the screen
• D
ue to different video formats (aspect ratio) of DVDs, the
monit
or may display in full screen.
• Run the built-in diagnostics.
NOTE: When choosing HDMI/DP mode, the Auto Adjust function will not be
available.
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint shadow
fr
om the static
image displayed
appears on the
screen
• Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
Power Management Modes ).
• Alternatively, use a dynamically changing screensaver.