Dell MR2217 - Universal Serial Bus (USB) Specific Problems

Specific
Symptoms
What You
Experience
Possible Solutions
USB interface is
not working
USB peripherals
are not working
• Check that your monitor is turned On.
• Reconnect the upstream cab
le to your computer.
• Reconnect the USB pe
ripherals (downstream connector).
• Switch Off and then turn On the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD require higher
electric cu
rrent; connect the device directly to
the
compu
ter system.
High Speed
USB 2.
0
interface is
slow
High Speed USB
2.
0 peripherals
working slowly or
not working at all
• Check
that your computer is USB 2.0-capable.
• Some computers have both USB 2.0 and USB 1.1
ports.
Ensure
that the correct USB port is used.
• Reconnect the upstream cab
le to your computer.
• Reconnect the USB pe
ripherals (downstream connector).
• Reboot the computer.
64 | Troubleshooting
Universal Serial Bus (USB) Specific Problems