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Dell OptiPlex 3020 User Manual

Dell OptiPlex 3020
63 pages
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Dell OptiPlex 3020–Small Form Factor
Owner's Manual
Regulatory Model: D08S
Regulatory Type: D08S001

Table of Contents

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Dell OptiPlex 3020 Specifications

General IconGeneral
Tcase72.72 °C
Bus typeDMI2
SteppingC0
Tjunction- °C
FSB ParityNo
Processor cache6 MB
Processor cores4
Processor modeli5-4590
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-4500 Desktop Series
Processor socketLGA 1150 (Socket H3)
Processor codenameHaswell
Number of QPI links0
Processor frequency3.3 GHz
Processor cache typeL3
Configurable TDP-down- W
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency3.7 GHz
Processor operating modes64-bit
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)84 W
Number of processors installed1
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3-SDRAM
Memory voltage supported by processor1.5 V
Memory clock speeds supported by processor1333, 1600 MHz
Memory bandwidth supported by processor (max)25.6 GB/s
Maximum internal memory supported by processor32 GB
On-board graphics card ID0x412
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 4600
Graphics card Open GL supportYes
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory2 GB
On-board graphics card OpenGL version4.0
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1150 MHz
Number of displays supported (on-board graphics)3
Scalability1S
Processor codeSR1QJ
Processor ARK ID80815
Intel TSX-NI version0.00
Processor package size37.5 x 37.5 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Thermal solution specificationPCG 2013D
Intel Identity Protection Technology version1.00
Intel® Small Business Advantage (Intel® SBA)-
Intel segment taggingEnterprise, Small Business
Intel® Virtualization Technology (Intel® VT)VT-x, VT-d
Memory slots2x DIMM
Internal memory4 GB
Memory channelsDual-channel
Memory clock speed1600 MHz
Maximum internal memory16 GB
Memory layout (slots x size)1 x 4 GB
HDD size3.5 \
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi
Total storage capacity1000 GB
Operating system installedWindows 7 Professional
Operating altitude-15.2 - 3048 m
Non-operating altitude-15.2 - 10668 m
Storage temperature (T-T)-40 - 65 °C
Operating temperature (T-T)0 - 35 °C
Storage relative humidity (H-H)20 - 95 %
Operating relative humidity (H-H)20 - 80 %
Cables includedAC
Audio systemALC3220 HD
Product typePC
Motherboard chipsetIntel® H81
USB 2.0 ports quantity6
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity2
Chassis typeMini Tower
Product colorBlack
Placement supportedVertical
Wi-Fi standardsWi-Fi 4 (802.11n)
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
Sustainability certificatesRoHS, ENERGY STAR
CertificationCECP, WEEE
Power supply290 W
Power supply input voltage100 - 240 V
Power supply input frequency50 - 60 Hz
Weight and Dimensions IconWeight and Dimensions
Depth417 mm
Width175 mm
Height360 mm
Weight9400 g

Summary

Working on Your Computer

Before Working Inside Your Computer

Safety guidelines and preparation steps before working inside the computer.

Turning Off Your Computer

Procedure to safely shut down the operating system and power off the computer.

After Working Inside Your Computer

Steps to reconnect external devices and cables after internal work.

Removing and Installing Components

Component Handling Basics

Recommended tools, system overview, and initial component procedures like cover removal.

Core Hardware Procedures

Steps for handling optical drives, hard drives, memory modules, and system fans.

Major Component Replacements

Procedures for replacing power supply, processor, intrusion switch, and system board.

System Board Components Diagram

Diagram and list of connectors and components on the system board.

System Setup and Configuration

Boot Sequence and Navigation

Configuring boot order and understanding system setup navigation keys.

BIOS Update and Password Management

Procedures for updating the BIOS and managing system/setup passwords.

Diagnostics

Enhanced Pre-Boot System Assessment (ePSA)

Running hardware diagnostics using the embedded ePSA tool.

Troubleshooting Your Computer

LED and Beep Code Indicators

Interpreting power LED states and beep codes for troubleshooting.

Error Message Reference

List and explanations of common error messages encountered during system operation.

Technical Specifications

Processor, Memory, and Video Specs

Details on CPU, RAM, and graphics capabilities.

System, Drive, and Connector Specs

Specifications for audio, network, drives, and external connectors.

Power, Physical, and Environmental Details

Specifications for power, physical dimensions, and operating conditions.

Contacting Dell Support

Dell Support and Service Information

How to find and contact Dell for technical support and service.

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