Installing the system board.........................................................................................................186
Trusted Platform Module..................................................................................................................189
Installing the Trusted Platform Module......................................................................................189
Initializing the TPM for BitLocker users......................................................................................190
Initializing the TPM for TXT users...............................................................................................190
7 Using system diagnostics................................................................................ 191
Dell Embedded System Diagnostics.................................................................................................191
When to use the Embedded System Diagnostics...................................................................... 191
Running the Embedded System Diagnostics from Boot Manager............................................191
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................191
System diagnostic controls.........................................................................................................192
8 Jumpers and connectors................................................................................ 193
System board jumper settings.......................................................................................................... 193
System board connectors.................................................................................................................194
Disabling a forgotten password........................................................................................................196
9 Troubleshooting your system........................................................................ 197
Safety first—for you and your system...............................................................................................197
Troubleshooting system startup failure............................................................................................197
Troubleshooting external connections............................................................................................197
Troubleshooting the video subsystem............................................................................................. 197
Troubleshooting a USB device......................................................................................................... 197
Troubleshooting a serial I/O device................................................................................................. 198
Troubleshooting a NIC..................................................................................................................... 199
Troubleshooting a wet system......................................................................................................... 199
Troubleshooting a damaged system...............................................................................................200
Troubleshooting the system battery................................................................................................ 201
Troubleshooting power supply units............................................................................................... 201
Troubleshooting power source problems.................................................................................202
Power supply unit problems.......................................................................................................202
Troubleshooting cooling problems.................................................................................................202
Troubleshooting cooling fans..........................................................................................................203
Troubleshooting system memory....................................................................................................204
Troubleshooting an internal USB key.............................................................................................. 205
Troubleshooting an SD card............................................................................................................ 205
Troubleshooting an optical drive.....................................................................................................206
Troubleshooting a hard drive........................................................................................................... 207
Troubleshooting a storage controller..............................................................................................207
Troubleshooting expansion cards................................................................................................... 208
Troubleshooting processors............................................................................................................ 209
7
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