Solving Problems
67
A
UXILIARY
DEVICE
FAILURE
—
The touch pad, track stick, or external mouse may be faulty. For an external
mouse, check the cable connection. Enable the Pointing Device option in the system setup program (see
"Using the System Setup Program" on page 139). If the problem persists, contact Dell. See "Contacting
Dell" on page 109.
B
AD
COMMAND
OR
FILE
NAME
—
Ensure that you have spelled the command correctly, put spaces in the
proper place, and used the correct pathname.
C
ACHE
DISABLED
DUE
TO
FAILURE
—
The primary cache internal to the microprocessor has failed. Contact
Dell. See "Contacting Dell" on page 109.
CD
DRIVE
CONTROLLER
FAILURE
—
The CD drive does not respond to commands from the computer. See
"Drive Problems" on page 64.
D
ATA
ERROR
—
The hard drive cannot read the data. See "Drive Problems" on page 64.
D
ECREASING
AVAILABLE
MEMORY
—
One or more memory modules may be faulty or improperly seated.
Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 92.
D
ISK
C:
FAILED
INITIALIZATION
—
The hard drive failed initialization. Run the hard drive tests in the Dell
Diagnostics. See "Dell Diagnostics" on page 61.
D
RIVE
NOT
READY
—
The operation requires a hard drive in the bay before it can continue. Install a hard
drive in the hard drive bay. See "Hard Drive" on page 90.
E
RROR
READING
PCMCIA
CARD
—
The computer cannot identify the ExpressCard. Reinsert the card or
try another card. See "ExpressCards" on page 49.
E
XTENDED
MEMORY
SIZE
HAS
CHANGED
—
The amount of memory recorded in NVRAM does not match
the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See
"Contacting Dell" on page 109.
T
HE
FILE
BEING
COPIED
IS
TOO
LARGE
FOR
THE
DESTINATION
DRIVE
—
The file that you are trying to copy is
too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger
capacity disk.
A
FILENAME
CANNOT
CONTAIN
ANY
OF
THE
FOLLOWING
CHARACTERS
: \ / : * ? “ < > | —
Do not use these
characters in filenames.
G
ATE
A20
FAILURE
—
A memory module may be loose. Reinstall the memory modules and, if necessary,
replace them. See "Memory" on page 92.
G
ENERAL
FAILURE
—
The operating system is unable to carry out the command. The message is usually
followed by specific information—for example, Printer out of paper. Take the appropriate
action.
H
ARD
-
DISK
DRIVE
CONFIGURATION
ERROR
—
The computer cannot identify the drive type. Shut down the
computer, remove the hard drive (see "Hard Drive" on page 90), and boot the computer from a CD.
Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk
Drive tests in the Dell Diagnostics (see page 61).
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