Dell PP23LA - Scanner Problems; Sound and Speaker Problems; No Sound from Integrated Speakers; No Sound from External Speakers

76
Solving Problems
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s manufacturer.
C
HECK THE PRINTER DOCUMENTATION
—
See the printer documentation for setup and troubleshooting
information.
C
HECK THE SCANNER DOCUMENTATION
—
See the scanner documentation for setup and troubleshooting
information.
U
NLOCK THE SCANNER
—
Ensure that your scanner is unlocked if it has a locking tab or button.
R
ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
C
HECK THE CABLE CONNECTIONS
—
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
V
ERIFY THAT THE SCANNER IS RECOGNIZED BY
M
ICROSOFT
W
INDOWS
—
1 Click the Start button, click Control Panel , and then click Printers and Other Hardware .
2 Click Scanners and Cameras .
If your scanner is listed, Windows recognizes the scanner.
R
EINSTALL THE SCANNER DRIVER
—
See the scanner documentation for instructions.
Sound and Speaker Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
No sound from integrated speakers
A
DJUST THE
W
INDOWS VOLUME CONTROL
—
Double-click the speaker icon in the lower-right corner of your
screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or
treble controls to eliminate distortion.
A
DJUST THE VOLUME USING KEYBOARD SHORTCUTS
—
Press <Fn><End> to disable (mute) or reenable the
integrated speakers.
R
EINSTALL THE SOUND
(
AUDIO
)
DRIVER
—
See "Reinstalling Drivers and Utilities" on page 80.
No sound from external speakers
E
NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON
—
See the setup diagram supplied with
the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate
distortion.
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