Contents 9
Video and Display Problems . . . . . . . . . . . . . . 105
If the display is blank
. . . . . . . . . . . . . . . . 105
If the display is difficult to read
. . . . . . . . . . 105
If only part of the display is readable
. . . . . . . 106
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . 106
What Is a Driver?
. . . . . . . . . . . . . . . . . . 106
Identifying Drivers
. . . . . . . . . . . . . . . . . 107
Reinstalling Drivers and Utilities
. . . . . . . . . . 107
Troubleshooting Software and Hardware
Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 110
Restoring Your Operating System
. . . . . . . . . . . . 110
Using Microsoft
Windows System Restore . . . . 111
Using Dell PC Restore by Symantec
. . . . . . . . 111
Using the Operating System Media
. . . . . . . . 114
13 Adding and Replacing Parts . . . . . . . . . 117
Before You Begin . . . . . . . . . . . . . . . . . . . . 117
Recommended Tools
. . . . . . . . . . . . . . . . 117
Turning Off Your Computer
. . . . . . . . . . . . . 117
Before Working Inside Your Computer
. . . . . . . 118
Hard Drive
. . . . . . . . . . . . . . . . . . . . . . . . 119
Removing the Hard Drive
. . . . . . . . . . . . . 120
Replacing the Hard Drive
. . . . . . . . . . . . . 121
Returning a Hard Drive to Dell
. . . . . . . . . . . 121
Hinge Covers and Center Control Cover
. . . . . . . . 122
Removing the Hinge Covers and Center
Control Cover
. . . . . . . . . . . . . . . . . . . . 122
Replacing the Hinge Covers and Center
Control Cover
. . . . . . . . . . . . . . . . . . . . 124
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