Chapter 8 Optional Cards  MS300  (High Speed Model) 
 
8-11
  LED Indicator & Troubleshooting 
LED Indicators 
LED  Status  Indication  Processing Methods 
POWER  Green  On  Power supply in normal status  No action is required 
POWER  Green  Off  No power supply  Check the power supply 
LINK Green 
On 
Network connection in normal 
status 
No action is required 
Flashes  Network in operation  No action is required 
Off Network not connected 
Check if the network cable is 
connected 
Troubleshooting 
Abnormality  Cause  Processing Methods 
POWER LED off 
AC motor drive not powered 
Check if AC motor drive is powered, and if the power 
supply is normal. 
CMM-MOD01 not connected to 
AC motor drive 
Make sure CMM-MOD01C is connected to AC motor 
drive. 
LINK LED off 
Not connected to network 
Make sure the network cable is correctly connected to 
network. 
Poor contact to RJ-45 
connector 
Make sure RJ-45 connector is connected to EtherNet 
port. 
No module found 
CMM-MOD01 not connected to 
network 
Make sure CMM-MOD01 is connected to the network. 
PC and CMM-MOD01 in 
different networks and blocked 
by network firewall. 
Search by IP or set up relevant settings via the AC 
motor drive keypad. 
Fail to open 
CMM-MOD01 
setup page 
CMM-MOD01 not connected to 
network 
Make sure CMM-MOD01 is connected to the network. 
Incorrect communication 
setting in DCISoft 
Make sure the communication setting in DCISoft is set 
to EtherNet. 
PC and CMM-MOD01 in 
different networks and blocked 
by network firewall. 
Conduct the setup via the AC motor drive keypad. 
Able to open 
CMM-MOD01 
setup page but 
fail to utilize 
webpage 
monitoring 
Incorrect network setting in 
CMM-MOD01 
Check if the network setting for CMM-MOD01 is correct. 
For the Intranet setting in your company, please consult 
your IT staff. For the Internet setting at home, please 
refer to the network setting instruction provided by your 
ISP. 
Fail to send 
e-mail 
Incorrect network setting in 
CMM-MOD01 
Check if the network setting for CMM-MOD01 is correct.
Incorrect mail server setting  Please confirm the IP address for SMTP-Server.