21
AVR-3310CI/AVR-3310/AVR990/AVC-3310
1.3. About the error code
See the chart below for error codes, details of faults, and coping strategies when firmware updates are performed
through DPMS (Denon Product Management Server).
Error
code
Details of Error code Display Coping strategies
01 Log-in to DPMS has failed.
Reset and update again.
Carry out the update in an environment
that has little network load.
02
Line, etc., is busy when logging
into DPMS.
Carry out the update in an environment
that has little network load.
03 Connection to DPMS failed.
Check the network connection.
Carry out the update in an environment
that has little network load.
04
Firmware file data was requested
but error message was received.
Check the network connection.
Carry out the update in an environment
that has little network load.
05
Firmware file data was requested
but it timed out.
Check the network connection.
Carry out the update in an environment
that has little network load.
06
Firmware file data was requested
but error message was received.
Check the network connection.
Carry out the update in an environment
that has little network load.
07
All firmware file data was
requested but it timed out.
Check the network connection.
Carry out the update in an environment
that has little network load.
08
Main CPU firmware file data was
requested but error message was
received.
Check the network connection.
Carry out the update in an environment
that has little network load.
09
Main CPU firmware file data was
requested but it timed out.
Check the network connection.
Carry out the update in an environment
that has little network load.
0A
Error (NG) message received
when downloading Main CPU firm-
ware.
Turn the power off then back on.
Updating starts automatically.
Carry out the update in an environment
that has little network load.
0B
Error (line congestion) message
received when downloading Main
CPU firmware.
Turn the power off then back on.
Updating starts automatically.
Carry out the update in an environment
that has little network load.
0C
Error (connection failure) mes-
sage received when downloading
Main CPU firmware.
Turn the power off then back on.
Updating starts automatically.
Carry out the update in an environment
that has little network load.
0D
Data acquisition failed (timed out)
when downloading Main CPU firm-
ware.
Turn the power off then back on.
Updating starts automatically.
Carry out the update in an environment
that has little network load.
30
Main CPU failed to receive firm-
ware for rewriting sent from
DM860 (when timed out).
Turn the power off then back on.
Updating starts automatically.
M
ain F i r m
***
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TEL 13942296513 QQ 376315150 892498299
TEL 13942296513 QQ 376315150 892498299
http://www.xiaoyu163.com
http://www.xiaoyu163.com
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