Denon AVR-S970H - Getting the HEOS App

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Getting the HEOS App

You can use many online music streaming services from the HEOS App. Depending upon your geographical location, there are several options to choose

from.

Download the HEOS App for iOS or Android by searching App Store, Google Play store or Amazon Appstore for “HEOS”.

Contents Connections Playback Settings Tips Appendix

Front panel Display Rear panel Remote Index

Main Page

Table of Contents2
Accessories9
Inserting the Batteries10
Operating Range of the Remote Control Unit10
Features11
Part Names and Functions17
Front Panel17
Product View17
Display21
Rear Panel23
Bluetooth/Wireless LAN Antenna Connectors24
Analog Audio Connectors (AUDIO)24
Digital Audio Connectors24
HDMI Connectors25
Remote Control Unit26
Connections29
Cables Used for Connections29
Speaker Installation30
About Dolby Atmos Enabled Speakers32
Recommended Placement of the Speakers33
Floor Speakers Layout33
Height Speakers Layout34
Connecting Speakers35
Connecting the Speaker Cables36
Connecting the Subwoofer36
About the Cable Labels (Supplied) for Channel Identification37
Connecting Speakers to the Speaker Terminals39
Speaker Configuration and “Amp Assign” Settings40
Connecting 5.1-Channel Speakers41
Connecting 7.1-Channel Speakers42
Example Layout When Using Surround Back Speakers42
Example Layout When Using Height Speakers43
Example Layout When Using Top Front Speakers44
Example Layout When Using Top Middle Speakers45
Example Layout When Using Front Dolby Atmos Enabled Speakers46
Example Layout When Using Surround Dolby Atmos Enabled Speakers47
Connecting Multi-Zone Speakers48
5.1-Channel (Main Zone) + 2-Channel (Zone 2) Speaker Connection48
Connecting a TV49
TV Equipped with an HDMI Connector and Compatible with the ARC / Earc50
TV Equipped with an HDMI Connector and Incompatible with the Arc/Earc51
Connecting a Playback Device52
Connecting a Set-Top Box (Satellite Tuner/Cable TV)53
Connecting a Media Player54
Connecting a Blu-Ray Disc Player or DVD Player55
Connecting a Game Console or Player Device Compatible with 8K56
Connecting a Turntable57
Connecting a USB Memory Device to the USB Port58
Connecting FM/AM Antennas59
Using the am Loop Antenna60
AM Loop Antenna Assembly60
Connecting to a Home Network (LAN)61
Wired LAN61
Wireless LAN62
Connecting the Power Cord63
Playback64
Basic Operation65
Turning the Power on65
Selecting the Input Source65
Adjusting the Volume66
Turning off the Sound Temporarily (Muting)66
Playback a Blu-Ray Disc Player/DVD Player66
Playing a USB Memory Device67
Playing Files Stored on USB Memory Devices68
Operations Accessible through the Option Menu70
Listening to Music on a Bluetooth Device71
Playing Music from Bluetooth Device72
Pairing with Other Bluetooth Devices73
Reconnecting to this Unit from a Bluetooth Device74
Listening to Audio on Bluetooth Headphones75
Reconnecting to a Bluetooth Headphones77
Disconnecting Bluetooth Headphones77
Listening to FM/AM Broadcasts78
Tuning in by Entering the Frequency (Direct Tune)81
RDS Search81
PTY Search82
TP Search83
Radio Text83
Changing the Tune Mode (Tune Mode)84
Tuning in to Stations and Presetting Them Automatically84
Presetting the Current Broadcast Station (Preset Memory)85
Listening to Preset Stations85
Specify a Name for the Preset Broadcast Station (Preset Name)86
Skipping Preset Broadcast Stations (Preset Skip)87
Cancelling Preset Skip88
Listening to Internet Radio89
Playing Back Files Stored on a PC or NAS91
Getting the HEOS App95
HEOS Account96
Playing from Streaming Music Services97
Selecting a Room/Device97
Selecting the Music Track or Station from Music Sources98
Listening to the same Music in Multiple Rooms100
Grouping Rooms100
Ungrouping Rooms101
Grouping All Rooms (Party Mode)102
Ungrouping All Rooms103
Airplay Function104
Playing Songs from Your Iphone, Ipod Touhc or Ipad105
Playing Itunes Music with this Unit105
Play a Song from Iphone/Ipod Touch/Ipad on Multiple Synced Devices106
Spotify Connect Function107
Playing Spotify Music with this Unit107
Convenience Functions108
Adding to HEOS Favorites109
Playing Back HEOS Favorites109
Deleting a HEOS Favorites110
Adjusting the Audibility of Dialog and Vocals (Dialog Enhancer)110
Adjusting the Volume of each Channel to Match the Input Source111
Adjusting the Tone (Tone)112
Adjusting Audio Delay (Audio Delay)113
Displaying Your Desired Video During Audio Playback (Video Select)114
Playing the same Music in All Zones (Alд Zone Stereo)115
Changing the Speaker Settings to Match the Listening Environment116
Selecting a Sound Mode117
Switching the Sound Mode118
Direct Playback119
Pure Direct Playback120
Auto Surround Playback120
Description of Sound Mode Types121
Sound Mode that Can be Selected for each Input Signal125
Views on the Display128
HDMI Control Function129
Sleep Timer Function130
Using the Sleep Timer131
Checking the Remaining Time131
To Cancel the Sleep Timer131
Quick Select Plus Function132
Calling up the Settings133
Changing the Settings134
Changing the Quick Select Name134
TV Audio Sharing Settings135
Panel Lock Function136
Disabling All Key Button Operations136
Disabling All Button Operations Except Volume136
Canceling the Panel Lock Function137
Remote Lock Function138
Disabling the Sensor Function of the Remote Control Unit138
Enabling the Remote Sensor Function138
Web Control Function139
Controlling the Unit from a Web Control139
Playback in Zone2 (Another Room)142
Connecting Zone2142
Playback in Zone2143
Adjusting the Volume (Zone2)144
Turning off the Sound Temporarily (Muting) (Zone2)144
Menu Map145
Menu Operations150
Audio151
Subwoofer Level Adjust151
Surround Parameter151
Cinema EQ151
Loudness Management152
Dynamic Compression152
Dialog Control153
Low Frequency Effects153
Speaker Virtualizer153
DTS Neural:X154
Delay Time154
Effect Level154
Room Size155
Subwoofer155
Restorer156
Mode156
Volume157
Scale/Limit157
Power on Level157
Mute Level157
Audyssey158
Multeq158
Dynamic EQ159
Reference Level Offset159
Graphic EQ160
Dynamic Volume160
Graphic EQ / Headphone EQ160
Speaker Selection161
Adjust EQ161
Curve Copy161
Video162
HDMI Setup162
HDMI Audio out162
HDMI Pass through162
Pass through Source163
RC Source Select163
HDMI Control164
Arc164
TV Audio Switching165
Power off Control165
Power Saving166
Output Settings167
HDMI Video Output167
Video Mode167
On-Screen Display168
HDMI Upscaler168
Screensaver169
Now Playing169
4K/8K Signal Format170
HDCP Setup171
TV Format172
Inputs173
Input Assign173
TV Set Top Box/Satellite Users Please Note174
Hdmi174
Digital174
Analog174
Input Mode175
Source Rename176
Hide Sources176
Source Level176
Speakers177
Audyssey Setup177
About the Main Listening Position178
Procedure for Speaker Settings (Audyssey Setup)179
When Using a Subwoofer with a Direct Mode179
When Using a Subwoofer Without a Direct Mode179
Error Messages185
Retrieving Audyssey Setup Settings186
Amp Assign187
Assign Mode187
Speaker Configuration188
Surround189
Surround Back189
Front Height190
Top Front190
Top Middle191
Front Dolby191
Distances192
Surround Dolby192
Set the Distance193
Dolby Speaker Setup193
Levels194
Crossovers194
Test Tone Start194
Set the Crossover Frequency194
Bass195
Subwoofer Output195
LPF for LFE195
Speaker Preset196
Network197
Connect Using197
Wi-Fi Setup198
Scan Networks198
Use Ios Device198
WPS Router199
Manual199
Settings200
Dhcp200
IP Address200
Subnet Mask200
Network Control201
Dns201
Friendly Name202
Diagnostics202
Airplay203
Spotify Connect204
Wi-Fi and Bluetooth204
Language206
ECO Mode206
Power on Default208
On Screen Display208
Auto Standby209
Bluetooth Transmitter210
Device List210
Zone2 Setup211
Zone Rename212
Quick Select Names212
Front Display213
Brightness213
Firmware214
Check for Update214
Auto-Update214
Allow Update215
Information216
Usage Data218
Save & Load218
Save Configuration218
Load Configuration218
Setup Lock219
Reset219
Network Settings219
Limiting the Operating Zone with the Remote Control220
Canceling the Settings220
Tips221
Troubleshooting224
Power Does Not Turn on / Power Is Turned off225
Power Automatically Turns off225
Operations Cannot be Performed through the Remote Control Unit226
Display on this Unit Shows Nothing226
No Sound Comes out227
No Sound Comes out When Using the DVI-D Connection227
Desired Sound Does Not Come out228
The Volume Does Not Increase228
No Sound Comes out with the HDMI Connection228
No Sound Comes out of a Specific Speaker228
No Sound Is Produced from Subwoofer229
Dolby Atmos/Dolby Truehd/Dts-Hd/Dolby Digital Plus Audio Is Not Output229
DTS Neural:X Mode Cannot be Selected229
Dolby Surround Mode Cannot be Selected229
No Sound Is Output When Using Zone2230
Sound Is Interrupted or Noise Occurs231
Noise Often Occurs in FM/AM Broadcasting231
The Sounds Appear to be Distorted231
Sound Cuts out When Using Wi-Fi Connection231
No Video Is Shown on the TV232
No Picture Appears232
No Video Is Shown on the TV with the DVI-D Connection232
While the Menu Is Being Displayed, no Video Is Shown on the TV232
The Menu Screen Is Not Displayed on the TV233
The Color of the Menu Screen Is Different from Normal233
Airplay Cannot be Played Back234
Audio Is Not Output234
Audio Is Interrupted During Airplay Playback on Iphone/Ipod Touch/Ipad234
Itunes Cannot be Played Back through the Remote Control Unit234
USB Memory Devices Cannot be Played Back235
USB Memory Device Is Not Recognized235
Files on the USB Memory Device Are Not Displayed235
Files on a USB Memory Device Cannot be Played235
Bluetooth Cannot be Played Back236
Bluetooth Devices Cannot be Connected to this Unit236
Smartphones and Other Bluetooth Devices Cannot be Connected236
Cannot Connect Bluetooth Headphones236
The Sound Is Cut off237
The Internet Radio Cannot be Played Back238
Music Files on PC or NAS Cannot be Played Back239
Files Stored on a Computer Cannot be Played239
Server Is Not Found, or It Is Not Possible to Connect to the Server239
Music Stored on a NAS Cannot be Played239
Various Online Services Cannot be Played240
The HDMI Control Function Does Not Work240
Cannot Connect to a Wireless LAN Network241
Cannot Connect to a WPS Router241
Cannot Connect to the Network Using Iphone/Ipod Touch/Ipad241
Update Error Messages242
Resetting Factory Settings243
Resetting Network Settings244
Restoring the Firmware to the Factory Defaults245
About HDMI246
Supported Audio Formats248
Supported Video Signals248
Relationship between Video Signals and Monitor Output250
Playing Back a USB Memory Devices252
Compatible Formats252
Playing Back a Bluetooth Device253
Maximum Number of Playable Files and Folder253
Playing Back a File Saved on a PC or NAS254
Specifications of Supported Files254
Playing Back Internet Radio255
Personal Memory Plus Function255
Playable Broadcast Station Specifications255
Sound Modes and Channel Output256
Sound Modes and Surround Parameters258
Types of Input Signals, and Corresponding Sound Modes261
Explanation of Terms263
Specifications274
Index280

Denon AVR-S970H - Getting the HEOS App

Table of Contents

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