Troubleshooting EN
76 / 84 03/2020
Number Description Procedure
I912 Backup failed 1- Check the ePOD connection.
2- Contact your Desoutter representative for support.
I913 Restore failed 1- Check the ePOD connection.
2- Contact your Desoutter representative for support.
I914 Maintenance ongoing. Maintenance ongoing.
I917 Accessory configuration error 1- The accessory configuration is not correct.
2- Check type of elements and events associated.
I920 System reset ePOD automatic backup must be configured again.
I921 Pset execution not authorized 1- Check used features allowance.
2- Contact your Desoutter representative for support.
I923 Additional transducer offset failure 1- Offset value from additional torque sensor is outside
bounds.
2- Restart the tool with no mechanical constraints.
3- If the problem occurs again, contact your Desoutter
representative for support.
I924 Tool calibration required 1- Perform a calibration of the tool.
W041 Unauthorized tool 1- The tool connected to the system is not authorized.
2- Maximum number of battery tools reached or tight-
ening unit associated does not exist anymore.
3- Check the ePOD/RIM connection and capacity.
W201 Replace RTC battery. 1- The "Real Time Clock" backup battery needs to be
replaced.
W214 Short circuit 1- Serial peripheral default.
2- Disconnect and reconnect.
3- Check the serial peripheral.
W219 Trig. safety failure 1- Drive hardware failure.
2- Safety issue.
3- Contact your Desoutter representative for support.
W220 Hardware trip 1- Drive hardware failure.
2- Safety issue.
3- Contact your Desoutter representative for support.
W229 Drive PWM error 1- Software failure.
2- Restart the system.
3- If the problem occurs again, contact your Desoutter
representative for support.
W246 Synchro I/O problem 1- Error detected on synchronisation input.
2- Check the configuration of I/O.
3- Check the synchronisation cable.
W250 Pset corrupted 1- Pset is not defined correctly.
2- Check the Pset.
W253 Incorrect tool Id 1- Pset is not defined correctly.
2- One tool declared in the Pset is not part of the tight-
ening unit.
3- Check the Pset.
W257 Remote start error 1- Verify the tool trigger is correctly pushed.
W258 Calibration need Pset mode 1- For tool calibration, the tightening unit has to be in
"Pset" mode.
2- Change the tightening unit mode into "Pset" mode.
W276 Database error 1- It was not possible to access the database.
2- Try to clear the database.
3- If problem persists, contact your Desoutter represen-
tative for support.
W726 Desoutter Protocol: demo mode expired 1 - The demo period for this feature was 90 days.
2 - This demo period is now elapsed.
3 - To continue to use it you need to activate it with
UV.
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