Troubleshooting EN
82 / 84 03/2020
Number Description Procedure
W033 Tool time error 1- The tool time is not set correctly. The tightening re-
sults will not be time stamped.
2- Connect the tool to the system to set date and time.
W036 Tool memory full 1- The tool memory is full.
2- Connect the tool to the system to empty the mem-
ory.
W062 Overload of torque 1- Overload of the torque (could be a rehit).
2- Check the tool cable is not damaged.
W212 Result not stored 1- It is not possible to store the tightening result in the
system.
2- Contact your Desoutter representative for support.
W216 Current high 1- Maximum current exceeded.
2- Contact your Desoutter representative for support.
W267 Result transfer error Result transfer error.
E007 Motor too hot 1- Tool is locked because the maximum motor temper-
ature has been reached.
2- Tool will remain locked until the motor temperature
comes back to its normal value.
E008 Tool angle fault 1- Problem detected with the tool angle sensor.
2- The tool needs maintenance.
E009 Tool invalid parameters 1- Check the tool compatiblity.
2- The tool memory cannot be read or is invalid.
3- The tool needs maintenance. If the problem occurs
again, contact your Desoutter representative for sup-
port.
E012 Tool EEPROM error 1- The tool memory cannot be read or is invalid.
2- The tool needs maintenance. If the problem occurs
again, contact your Desoutter representative for sup-
port.
E018 Torque out of range ! 1- The target torque value is above the tool maximum
torque.
2- Check Pset settings with tool characteristics.
E029 The battery is empty. 1- The battery back is discharged. The tool cannot
tighten.
2- Recharge the battery pack.
E031 Battery error 1- Abnormal battery voltage. The tool cannot tighten.
2- Recharge the battery pack. If the problem occurs
again, replace the battery pack.
E032 Tool display error 1- Board display malfunction.
2- Contact your Desoutter representative for support.
E034 Tool memory error 1- The tool memory does not work properly.
2- Contact your Desoutter representative for support.
E035 Tool memory locked 1- The tool memory is locked to protect old data from
rewriting.
2- Connect the tool to the computer via eDOCK to re-
trieve old data.
E037 Tool trigger error 1- The tool trigger does not work properly.
2- Check and clean the trigger. If the problem occurs
again, contact your Desoutter representative for sup-
port.
E045 Abnormal battery voltage 1- Check the battery pack.
2- This error can be due to charger malfunction or end
of life battery.
E047 Battery is too low. 1- Check the battery pack.
2- If the problem occurs again, replace the battery
pack.
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