37
Making Calls Consultation, Toggling, Transfer and Conference
■ by means of the additional
menu
9 Voicebox
in the Main
menu (see MenuCard “Voicebox”
on page 65).
Note: For detailed information
on the utilisation and operation of
OpenVoice, please refer to the add-on
guide “OpenVoice – The Voicemail
System in the OpenCom 100 Commu-
nications System”.
Consultation, Toggling, Transfer and
Conference
Consultation/Toggling by
means of the R Key or
Another Call Key
During a call, press the R key
(display in the Info line) and
Z dial
the internal or external telephone
number (for manually-seized exter-
nal calls with an external line seizure
code digit, e.g. ; see
page 26),
or
press another call key to consult
with a team member.
The original call is put on hold while
you are consulting with the third
party.
To toggle (i.e. switch backwards
and forwards between the call par-
ties), press the key of the waiting
party (the LED and arrow symbol on
this key flash slowly).
h/ End consultation/tog-
gling by replacing the handset or
pressing the disconnect key (on the
OpenPhone 63/65).
/ Then press the key of
the call on hold.
G You are now reconnected to the
waiting party.
Transferring an Internal/
External Call to an
Internal Subscriber
You have dialled an internal consul-
tation call (see Consultation/Toggling
by means of the R Key or Another Call
Key on page 37). When the user an-
swers,
Gh inform them of the call trans-
fer and hang up.
If the user does not answer,
op6365_gb.book Seite 37 Mittwoch, 28. August 2002 11:09 11
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