LT-2023
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ORDERING INFORMATION AND PARTS RETURN
ORDERING INFORMATION
When ordering components, instruction guides, or service manuals the following must be provided:
• Unit Catalog Number
• Unit Serial Number
• Part Number
• Quantity Required
DeVilbiss Concentrator 5 Liter Series Instruction Guide:
• A-525D3 525DS English, Spanish, French
• PS-525P3 525PS, 525KS, 525DS English, Spanish, Arabic
• SE-525K3 525DS, 525KS, 525PS English, Spanish, French, German, Italian, Dutch, Portuguese, Polish, Turkish
DeVilbiss Concentrator 5 Liter Series Service Manual:
• LT-2023 525DS, 525KS & 525PS English
• LT-2023-DE 525DS, 525KS & 525PS German
• LT-2023-ES 525DS, 525KS & 525PS Spanish
• LT-2023-FR 525DS, 525KS & 525PS French
• LT-2023-PT 525DS, 525KS & 525PS Portuguese
DeVilbiss Oxygen Concentrator Service Log:
• A-1007 All English
Orders may be placed by calling:
• Customer Service 800-338-1988
• Warranty parts - U.S.A. 800-338-1988
• International Department 814-443-4881
• Europe +49 (0) 621-178-98-0
PARTS RETURN
Before returning parts or units to the factory, call the DeVilbiss Healthcare Customer Service Department (800-338-1988) or (814-443-4881) to obtain a return
authorization number. Include in the package a note indicating the return authorization number along with your company name, address, phone number, and account
number. The return authorization number should also be written on the outside of the package.
To expedite your order for warranty or non-warranty parts, the following information should be given to the representative:
• Catalog number
• Serial number
• Hour meter reading for each concentrator
• Account number
• Company name and address
• Description of problem