After Sales Support TEL:1800 189 941 26
TROUBLE SHOOTING
Problem Potential Reasons What to do
No Power
Power isn’t connected Connect the power
The power switch is not on Switch on the power
Screen shows “No
Signal”
Antenna not connected Plug in the antenna cable
Incorrect setting Reset setting
No sound from
speaker
No or incorrect connection
with audio cable
Connect the audio cable
correctly
Sound on mute Turn off mute function
Only sound, no
image on the screen
No or incorrect connection
with AV cable
Make sure cables are
connected correctly
The program is a radio
program
Press TV/RADIO key to shift
into TV mode
Remote Control is
not responding
The battery is exhausted Change battery
Remote Control is not facing
or close enough to the Set
Top Box
Adjust the position of the
Remote Control and move
closer to the unit
The image stopped
suddenly or mosaic
The signal it too weak Check the antenna