ENGLISH
17
Network Upgrade
To update the box via the Internet you need to be connected to a
network. The screen already contains all the data needed to perform the
update: go to Start and press the OK key to start the procedure. If an
update via FTP is available, a message will appear on the screen.
NOTE: Do not turn off the decoder during the update process. Wait for
the channel to be viewed again.
Online Update
Applications
To view the applications present in the decoder, connect the decoder to
a network. NOTE: APPs may vary at the manufacturer's discretion.
TROUBLESHOOTING
Before contacting the Service Department, check that the area of use of
the decoder is covered by the digital terrestrial signal and that your
antenna receives the signal correctly.
When an incident occurs, consult the table below before requesting
service to identify the cause of the problem. A simple control or
adjustment by the user is sometimes sufficient to solve the problem and
restore proper operation. The most common drawbacks are generally
connected to the cable connection. If none of the actions listed in the
table help you solve the problem, log on to www.digiquest.it and you
will be guided quickly to solve the problem, thanks to the different
possibilities that will be offered to you (available updates, online chat,
form for assistance request). Register now on the official website at
www.digiquest.it/registrazione.html
Never open the receiver, danger! Opening will automatically void the
warranty.
Do not switch on
Check that all connections have been made correctly and are securely
plugged in.
Check cable integrity.
Try using the TV remote control.
Odour (smell) of burnt
Disconnect the decoder from the outlet and contact service
immediately.
The decoder does not find channels
If you are using a directional antenna, make sure that it is oriented
towards a STB-T transmitter and positioned correctly.
Make sure that you can receive the digital terrestrial signal in your area.
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