To Next PageTo Next PageWhy do lights dim in room when my Dimplex Indoor Fireplace is on?
The lights may dim because the Dimplex Indoor Fireplace is drawing close to the circuit's current rating. To resolve this, move the unit to another outlet or install it on a dedicated 15 amp circuit.
What to do if my Dimplex 690932 turns on/off by itself?
If your Dimplex Indoor Fireplace turns on and off by itself, the gWaveTM sensor might be triggered by an external force. Ensure the sensor area is clear of objects and that direct light beams or reflections aren't shining into the sensor. If the issue persists, you can deactivate the gWaveTM feature.
What to do if my Dimplex 690932 heater is turning off after a couple of minutes?
The Dimplex Indoor Fireplace heater might be turning off after a couple of minutes due to several reasons. First, ensure the set temperature is above the room temperature. Another potential cause is a buildup of dirt or dust in the heater assembly. Make sure that the exterior intake louvers and the fireplace cavity are free of dirt and dust. Finally, the heater assembly may be defective and require replacement.
Why is my Dimplex 690932 power cord getting warm?
The power cord may get slightly warm to the touch when the heater is on, which is normal. However, if the cord gets hot to the touch, the power cord may be defective and should be replaced.
What to do if my Dimplex 690932 Indoor Fireplace is not turning on with the Remote Control?
If your Dimplex Indoor Fireplace isn't turning on with the remote control, first install a new battery into the remote control. If that doesn't work, the remote control may be defective and require replacement. Alternatively, the main control board/display assembly or the power supply could be defective and need replacing.
What to do if my Dimplex 690932 is not turning on with the gWaveTM controls?
If your Dimplex Indoor Fireplace doesn't turn on with the gWaveTM controls, check the fuse/breaker panel to ensure there is incoming voltage from the electrical wall socket. Also, check the wiring connections for any looseness. If the green indicator light to the right of the sensor is flashing, the gWaveTM assembly may be defective and need replacement.
What to do if my Dimplex 690932 flame is not visible?
If the flame is not visible in your Dimplex Indoor Fireplace, check the wiring connections for any looseness. If the wiring is secure, the flame LED light assembly or the main control board may be defective and require replacement.
Why does my Dimplex Indoor Fireplace circuit breaker trip when turned on?
Your Dimplex Indoor Fireplace may trip the circuit breaker due to a short in the unit wiring. You can trace the wiring to identify the issue. Alternatively, the circuit may be overloaded. Try plugging the unit into another outlet or installing it on a dedicated 15 amp circuit, as additional appliances may exceed the current rating of the circuit breaker or fuse.
What to do if my Dimplex 690932 Indoor Fireplace shuts off and beeps when heater comes on?
If your Dimplex Indoor Fireplace shuts off and beeps when the heater comes on, unplug the unit for 15 minutes to allow it to de-energize and reset the main control board. You can also install a power regulator board between the main control board and the heater assembly.
What to do if my Dimplex 690932 flame is shuddering?
If the flame in your Dimplex Indoor Fireplace is shuddering, the flicker motor may be defective and require replacement.
General| Fuel Type | Electric |
|---|---|
| Flame Effect | Yes |
| Adjustable Thermostat | Yes |
| Remote Control | Yes |
| Voltage | 120V |
| BTU | 5100 BTU |
| Heating Area (Sq. Ft.) | 400 sq. ft. |
| Wattage | 1500W |
| Product Type | Fireplace |
