Dimplex BF36ST User Manual

12
Troubleshooting Guide
PROBLEM CAUSE SOLUTION
General
Circuit breaker trips or fuse
blows when unit is turned on
Short in unit wiring. Trace wiring in unit.
Improper circuit current rating Verify unit is installed on a dedicated 15 amp circuit.
Unit turns on or off by itself Remote Control has a similar frequency to
other remotes in the area.
Replace Remote Control
Radio frequency disturbance from outside
sources.
Replace remote control and Remote Control Receiver
Kit, where necessary.
Defective Remote Control Receiver Replace Remote Control Receiver
Appearance
Fireplace does not turn on
Manually
Improper operation Refer to Operation Section
No incoming voltage from the electrical wall
socket/Breaker Panel
Check Fuse/Breaker Panel
Loose wiring Check wiring connections
Defective On/Off Switch Replace On/Off Switch
Defective Heater Switch Replace Heater Switch
Defective Remote Control Receiver (If ap-
plicable)
Replace Remote Control Receiver
Fireplace does not turn on with
remote control (if applicable)
Improper operation Refer to Operation Section
Remote control not initialized to replace Initialize the remote control
Defective remote control Install new battery into the remote control. Reinitilize
remote where necessary
Replace Remote Control and reinitialize
Defective Remote Control Receiver Replace Remote Control Receiver
Flame Frozen Defective icker motor Replace icker motor
Loose wiring Check wiring connections
Flame not bright or ame not
visible
Burnt light bulbs Replace light bulbs
Loose wiring Check wiring connections
Defective light harness Replace light harness
Log set dim, ember bed not
glowing
Burnt light bulbs Replace light bulbs
Flame Shudder Defective icker motor Replace icker motor
Light leaking around the log set Log set not positioned properly Check log set for proper t

Dimplex BF36ST Specifications

General

Brand	Dimplex
Model	BF36ST
Category	Indoor Fireplace
Language	English