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Dimplex BF5000 - User Manual

Dimplex BF5000
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PARTS & SERVICE MANUAL
FOR THE 26” FIREPLACE
MODEL NUMBER:
BF5000NT
BF5000
EF2604
SF2603
DF2603

Questions and Answers

  • S
    Stephanie SantanaAug 20, 2025
    How to fix a Dimplex Indoor Fireplace that trips the circuit breaker?
    • J
      jeffreymasseyAug 20, 2025
      If the circuit breaker trips or the fuse blows when you turn on your Dimplex Indoor Fireplace, it might be due to the circuit's current rating being exceeded by multiple appliances. To resolve this, try plugging the unit into a different outlet. Alternatively, install the unit on a dedicated 15 amp circuit.
  • S
    sherryparkerAug 22, 2025
    Why do lights dim when Dimplex Indoor Fireplace is on?
    • L
      Lisa McclureAug 22, 2025
      If the lights in the room dim when your Dimplex Indoor Fireplace is on, it's likely that the unit is drawing close to the circuit's current rating. To fix this, try moving the unit to another outlet. If that doesn't work, consider installing the unit on a dedicated 15 amp circuit.
  • C
    coreylopezAug 25, 2025
    What to do if Dimplex Indoor Fireplace does not turn on?
    • P
      paulrileyAug 25, 2025
      If your Dimplex Indoor Fireplace doesn't turn on, there might be several reasons. It could be due to improper operation, so you should refer to the User’s Guide. Other potential causes include a defective main on/off switch (which would need replacing), a defective remote control (try installing a new battery), or loose wiring (check the wiring connections).
  • K
    Keith WoodwardAug 26, 2025
    Why does the power cord of my Dimplex BF5000 Indoor Fireplace get warm?
    • K
      Kevin GarciaAug 26, 2025
      If the power cord of your Dimplex Indoor Fireplace gets warm, it could be due to normal operation when the heater is on. The power cord may get slightly warm to the touch. However, it could also indicate a defective power cord, in which case you should replace it.
  • V
    Vanessa GibbsAug 27, 2025
    Why is the heater not turning on in my Dimplex BF5000?
    • M
      Molly WilcoxAug 27, 2025
      If the heater on your Dimplex Indoor Fireplace isn’t turning on, it could be due to a defective heater on/off switch, which would need to be replaced. It could also be a defective heater assembly, which would also need replacing. Improper operation could also be the reason, so refer to the User’s Guide. Finally, check for loose wiring in the unit.
  • R
    Robert BeckAug 29, 2025
    Why does my Dimplex Indoor Fireplace heater emit an odor?
    • A
      Ashley AndersonAug 29, 2025
      A Dimplex Indoor Fireplace heater may emit an odor for a brief period after it's initially turned on. This is normal operation, and the heater is burning off any dust accumulated during manufacturing or operation. However, if the odor persists, it could indicate a defective heater assembly (replace it) or loose wiring (trace wiring in unit).
  • E
    Emily ThompsonAug 31, 2025
    Why does my Dimplex BF5000 turn on and off by itself?
    • B
      Brian GreenAug 31, 2025
      If your Dimplex Indoor Fireplace turns on or off by itself, it might be because the remote control has a similar frequency to other remotes in the area. In this case, replace the hand held remote control. It also can be caused by radio frequency disturbance from outside sources.
  • J
    Jason EsparzaSep 2, 2025
    What to do if the heater is not turning off on Dimplex BF5000 Indoor Fireplace?
    • M
      Madison HawkinsSep 2, 2025
      If the heater on your Dimplex Indoor Fireplace isn’t turning off, it could be due to a defective heater on/off switch, which would need replacing. Improper operation could also be the issue, so see the User’s Guide. Finally, check for loose wiring in the unit.
  • M
    Mitchell KennedySep 4, 2025
    Is it normal for the heating element to glow red in Dimplex BF5000 Indoor Fireplace?
    • A
      Amanda WilsonSep 4, 2025
      Small glowing sections of the heating element in your Dimplex Indoor Fireplace are considered normal. However, if larger glowing sections are causing the heater to trip the thermal cut out, unplug the unit, discontinue use, and replace the heater assembly.
  • J
    Jacob GarciaSep 6, 2025
    Why does the heater fan turn on but heater lacks heat in Dimplex Indoor Fireplace?
    • M
      Matthew SotoSep 6, 2025
      If the heater fan in your Dimplex Indoor Fireplace turns on but doesn't produce heat, it could be due to improper operation, so refer to the User’s Guide. Other potential causes include a defective thermostat (replace it), loose wiring (trace wiring in unit), or a defective heater assembly (replace it).

Summary

Fireplace Operation Controls

Main On;Off Switch

Controls all fireplace functions, including heater and flame.

Flame Speed Control

Adjusts the speed of the flame effect to the desired level.

Flame Brightness Control

Adjusts the brightness of the flames and embers.

Heater On;Off Switch

Powers the heating unit when the main ON/OFF switch is engaged.

Heater Thermostat Control

Regulates room temperature by cycling the heater on and off based on setting.

Remote Control Instructions

Wiring Diagram

Replacement Parts Identification

Light Bulb Replacement Procedures

Upper Bulb Replacement and Requirements

Procedure and specifications for replacing upper bulbs illuminating the log set.

Lower Bulb Replacement and Requirements

Main On;Off Switch Replacement Procedure

Light Dimmer Switch Replacement Procedure

Flame Speed Control Switch Replacement Procedure

Flame Motor;Rod Replacement - Part 1

Flame Motor;Rod Replacement - Part 2

Heater On;Off Switch Replacement Procedure

Heater Thermostat Control Replacement Procedure

Heater Assembly Replacement Procedure

Power Cord Set Replacement Procedure

Quick Reference and Troubleshooting Guide

Important Safety Instructions and Precautions

Site Selection and Preparation Guidelines

Existing Fireplace Installation

Instructions for installing the unit into an existing fireplace structure.

New Wall Construction Site Preparation

Guidelines for preparing a site for new wall construction.

New Wall Construction Framing Details

Bathroom Installation Safety Precautions

Fireplace Insert Installation Steps

Limited Warranty Overview and Exclusions

Warranty Service and Defect Handling Process

Warranty Limitations and Legal Disclaimers

Dimplex BF5000 Specifications

General IconGeneral
Model NumberBF5000
TypeElectric Fireplace
Voltage120V
Wattage1500W
BTUs5000
HeaterYes
RemoteYes
Fuel TypeElectric
Flame EffectYes
ThermostatYes
FinishBlack
Heat Output5000 BTU

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