Why is my Dimplex CDFI500-PRO making noise on standby?
Some buzzing is normal for Dimplex Indoor Fireplace when the unit is on standby. However, if there is excessive noise, replace the power supply.
What to do if my Dimplex Electric Heater does not turn on with the remote control?
If your Dimplex Electric Heater isn't turning on with the remote control, the remote control might not be initialized to the tethered controller. Please, follow the initialization instructions in the ‘Operation’ section. Another possible reason is that the batteries in the remote are dead. Try replacing them.
Why is my Dimplex Electric Heater unit continuously blinking four times?
If your Dimplex Electric Heater is continuously blinking four times, it means the fill cycle has timed out. Turn the unit off using the power switch, wait 10 seconds, and then turn it back on. If the problem continues, clean the water filter and check the plumbing to ensure adequate pressure and that nothing is blocking water flow.
What to do if my Dimplex Electric Heater unit continuously blinks one time?
If your Dimplex Electric Heater is continuously blinking one time, it indicates that the water level in the sump is too high. To resolve this, turn off the unit using the power switch and remove enough water from the reservoir until the level is below the maximum.
What does three blinks mean on my Dimplex Indoor Fireplace?
If your Dimplex Indoor Fireplace unit continuously blinks three times, the level sensor assembly may be defective and needs to be replaced.
Why does my Dimplex Indoor Fireplace smell bad?
If you notice an unpleasant smell when using your Dimplex Indoor Fireplace, it might be due to dirty or stale water. Clean the unit as described under the Maintenance section.
What does two blinks mean on my Dimplex CDFI500-PRO?
If your Dimplex Indoor Fireplace unit continuously blinks twice, refill the water reservoir so that the level is above the minimum level.
What does one blink mean on my Dimplex CDFI500-PRO Indoor Fireplace?
If your Dimplex Indoor Fireplace unit continuously blinks one time, remove enough water from the reservoir so that the level is below the maximum level.
What to do if water is appearing beneath Dimplex CDFI500-PRO Indoor Fireplace?
If water is appearing around your Dimplex Indoor Fireplace, ensure that all water connections are tight and fully inserted to prevent leaks. Also, reduce the water pressure to below 58 psi (8 bar) if the incoming water pressure is too high.
Why is the flame effect too low on my Dimplex Indoor Fireplace?
If the flame effect is too low in your Dimplex Indoor Fireplace, first, adjust the flame height on both the secondary and/or primary controls, as the flame effect control may be set too low. If that doesn't work, check for insufficient air intake and enlarge the area for air to enter the unit, ensuring it reaches the bottom. A defective transducer could also be the cause, so consider replacing it.
General| Model | CDFI500-PRO |
|---|---|
| Fuel Type | Electric |
| Heating Area | 400 sq. ft. |
| Voltage | 120 V |
| Wattage | 1500 W |
| Flame Technology | LED |
| Control Type | Remote control |
| Adjustable Thermostat | Yes |
| Overheat Protection | Yes |
| Type | Electric Fireplace |
| Installation | Wall-mounted |
| Flame Effect | Realistic flame effect |
| Flame Color | Multi-color |
| Media | Logs |
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