EasyManua.ls Logo

Dimplex Chesford CSD20 - User Manual

Dimplex Chesford CSD20
12 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
Cavendish CSH20, Chesford CSD20
08/50756/1 Issue 1

Other manuals for Dimplex Chesford CSD20

Questions and Answers

  • J
    John ParkerAug 18, 2025
    How to fix Dimplex Indoor Fireplace flame effect not starting?
    • N
      nathan29Aug 18, 2025
      If the flame effect on your Dimplex Indoor Fireplace isn't starting, there are several potential causes: * Ensure the mains plug is correctly connected to the wall socket. * If Switch A is in the ‘ON’ position, press Switch B once for the flame effect. * Check the ‘Low water level’ warning LED ‘E’ under the canopy hood. If it's on, fill the water tank. * Verify that the low voltage connector is properly connected.
  • V
    vmitchellAug 21, 2025
    Why is the flame effect too low on my Dimplex Indoor Fireplace?
    • C
      Charles ParsonsAug 21, 2025
      If the flame effect on your Dimplex Indoor Fireplace is too low, it could be due to a few reasons: * The flame effect control knob may be set too low. Increase the flame level by slowly turning Control knob C clockwise. * The water in the sump might be too high. If the water level in the sump is more than 40mm, remove the sump and empty it in the sink. * The metal disc at the base of the sump might be dirty. Clean the metal discs with the soft brush supplied.
  • K
    Kyle WilliamsAug 23, 2025
    How to get rid of the bad smell from Dimplex Chesford CSD20?
    • N
      Nancy HowardAug 23, 2025
      An unpleasant smell from your Dimplex Indoor Fireplace could be due to: * Dirty or stale water. Clean the unit as described under maintenance. * Using unfiltered tap water. Use only filtered tap water.
  • B
    brian69Aug 26, 2025
    What to do if Dimplex Indoor Fireplace flame effect has too much smoke?
    • M
      Michael TaylorAug 26, 2025
      If the flame effect on your Dimplex Indoor Fireplace has too much smoke, turn the flame effect Control knob C anticlockwise to minimum and then slowly turn it clockwise, about ¼ of a turn at a time.
  • J
    janice98Aug 27, 2025
    Why does my Dimplex Chesford CSD20 have an unpleasant smell when I use it?
    • A
      Amanda LawsonAug 27, 2025
      An unpleasant smell from your Dimplex Indoor Fireplace usually indicates dirty or stale water, or the use of unfiltered tap water. To resolve this, clean the unit as described in the maintenance section and only use filtered tap water.
  • N
    Nathan VelezAug 29, 2025
    How to fix Dimplex Indoor Fireplace flame effect too low?
    • D
      Donald HicksAug 30, 2025
      If the flame effect on your Dimplex Indoor Fireplace is too low, it could be due to several reasons: * The flame effect control knob might be set too low; increase the flame level by slowly turning control knob C clockwise. * The water level in the sump might be too high; if it's more than 40mm, remove the sump and empty it in the sink. * The metal disc at the base of the sump might be dirty; clean the metal discs with the soft brush supplied, following the maintenance procedure.
  • T
    Tiffany LeSep 1, 2025
    How to fix Dimplex Indoor Fireplace when main lamps are not working and there are no flames or smoke?
    • R
      Robert JacobsSep 1, 2025
      If the main lamps aren't working and there are no flames or smoke in your Dimplex Indoor Fireplace, check the following: * If LED ‘E’ is lit, follow the instructions under Maintenance for filling the water tank. * Ensure the plug is correctly connected to the wall socket. * Make sure switch ‘A’ is in the ‘ON’ (I) position. * Press switch ‘B’ until you hear one beep for the flame effect.
  • L
    Lawrence MurphySep 3, 2025
    How to troubleshoot Dimplex Chesford CSD20 Indoor Fireplace when the flame effect will not start?
    • P
      Patricia RiveraSep 3, 2025
      If the flame effect on your Dimplex Indoor Fireplace won't start, check these things: * Ensure the mains plug is properly connected. * Verify switch A is in the 'ON' (I) position and press switch B once for the flame effect. * Check the 'Low water level' warning LED 'E'. If it's on, fill the water tank. * Confirm that the low voltage connector is correctly inserted.
  • J
    Jennifer ShieldsSep 6, 2025
    Why Dimplex Indoor Fireplace flame effect has too much smoke?
    • S
      Sharon ChavezSep 6, 2025
      The flame effect might be producing too much smoke because the flame effect setting is too high. To resolve this, turn the flame effect control knob anticlockwise to the minimum setting, then slowly turn it clockwise about a quarter of a turn at a time. Allow the flame generator some time to adjust before increasing the setting further.
  • M
    Michelle JohnsonSep 8, 2025
    How to fix Dimplex Chesford CSD20 Indoor Fireplace if the flame effect is too low?
    • S
      Sheryl GravesSep 8, 2025
      The flame effect might be too low because the flame effect control knob is set too low, or the water in the sump may be too high. Also, the metal disc at the base of the sump might be dirty. Increase the flame level by slowly turning the control knob clockwise. If the water level in the sump is more than 40mm, remove the sump and empty it in the sink. Clean the metal discs with the soft brush supplied.

Summary

Important Safety Advice

General Safety Precautions

Basic precautions for reducing risk of fire, electrical shock, and injury to persons.

Electrical Connection and Earthing

Details on AC supply, voltage correspondence, and earthing requirements.

General Product Information

Product Overview and Operation Notes

Describes flame effect, operating environment, sound, and retainer notes.

Installation Instructions

Chimney Preparation

Recommends chimney cleaning and blocking off the flue for efficiency.

Appliance Installation Steps

Steps for installing the fire into the fireplace and connecting power.

Controls and Operation

Manual Control Functions

Explains the functions of switches A, B, and control knobs C, D, and LED E.

Remote Control Operation

Details how to operate the fire using the remote control.

Appliance Safety and Operation

Battery Information and Disposal

Instructions for installing and disposing of batteries for the remote control.

Thermal Safety Cut-out

Explains the thermal safety cut-out and reset procedure.

Usage Tips and Maintenance

Advice on operation, water usage, and procedures like changing lamps and filling tank.

Cleaning Procedures

Water Tank and Sump Cleaning

Instructions for cleaning the water tank and sump components.

Air Filter Cleaning

Procedure for removing, rinsing, and replacing the air filter.

Product End of Life and Support

Recycling Information

Guidance on proper disposal of electrical products.

After Sales Service and Warranty

Information on product guarantee, repairs, and obtaining assistance.

Troubleshooting

Flame Effect Not Starting

Diagnosing and resolving issues with the flame effect not initiating.

Flame Effect Issues

Addressing low flame intensity, excessive smoke, or smell.

Lamp and Smoke Generator Problems

Troubleshooting when main lamps are not working or no flames/smoke appear.

Dimplex Chesford CSD20 Specifications

General IconGeneral
Model NumberCSD20
CategoryIndoor Fireplace
Heat Output2 kW
Heat Settings2
ThermostatYes
Remote ControlYes
ColourBlack
Power Supply230V
TypeElectric

Related product manuals