Dimplex DF3003 - What you must do to get service under this limited warranty

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Dimplexoritsauthorizedservicerepresentatives)orotherwisealtered.Thislimited
warrantydoesfurthernotapplytodefectsresultingfrommisuse,abuse,accident,
neglect, incorrect installation, improper maintenance or handling, or operation with an
incorrectpowersource.
What you must do to get service under this limited warranty
DefectsmustbebroughttotheattentionofDimplexTechnicalServicebycontacting
Dimplexat1-888-DIMPLEX(1-888-346-7539),or1367IndustrialRoad,Cambridge
Ontario,CanadaN1R7G8.Pleasehaveproofofpurchase,catalogue/modelandserial
numbersavailablewhencalling.Limitedwarrantyservicerequiresaproofofpurchase
oftheproduct.
What Dimplex will do in the event of a defect
Intheeventaproductorpartcoveredbythislimitedwarrantyisproventobedefectivein
materialorworkmanshipduring(i)the5yearlimitedwarrantyperiodforproductsother
thanreplacesurrounds(mantels)andtrims,and(ii)the1yearlimitedwarrantyperiod
forsurrounds(mantels)andtrims,youhavethefollowingrights:
Limitedwarrantyservicewillbeperformedsolelybydealersorserviceagentsof•
Dimplexauthorizedtoprovidelimitedwarrantyservices.
For products (other than surrounds (mantels) and trims) for the period ending •
atmidnightonthesecondanniversaryofthedateofrstpurchase, Dimplex will
initssolediscretioneitherrepairorreplacesuchdefectiveproductorpartwithout
charge.IfDimplexisunabletorepairorreplacesuchproductorpart,orifrepairor
replacementisnotcommerciallypracticableorcannotbetimelymade,Dimplexmay,
in lieu of repair or replacement, choose to refund the purchase price for such product
orpart.Thislimitedwarrantyentitlesthepurchasertoon-siteorin-homewarranty
services.Accordingly,Dimplexwillberesponsibleforalllabourandtransportation
costs associated with the repair or replacement of the product or part, except as
follows:(i)chargesmaybeleviedfortravelcostsincurredtotraveltothepurchaser’s
sitewheretheproductislocatedifthepurchaser’ssiteisbeyond30miles(48km)
fromtheclosestservicedepotofDimplex’sdealerorserviceagent;and(ii)the
purchaserissolelyresponsibleforprovidingclearaccesstoallserviceablepartsof
theproduct.
For products (other than surrounds (mantels) and trims) for the period •
commencingat12:01a.m.onthedayafterthesecondanniversaryofthe
rstpurchaseandendingatmidnightonthefthanniversaryofthedateof
rstpurchase, this limited warranty entitles the purchaser to replacement parts
onlywithoutcharge.IfDimplexisunabletoreplacesuchpart,orifreplacement
isnotcommerciallypracticableorcannotbetimelymade,Dimplexmay,inlieuof
replacement,choosetorefundthepurchasepriceforsuchpart.Thepurchaser
shallnotbeentitledtoon-siteorin-homewarrantyservices.Thepurchasershallbe
responsibleforallexpensesincurredfortheremovalofthepartandinstallationofthe
replacement part including, without limitation, all shipping costs and transportation
coststoandfromtheauthorizeddealer’sorserviceagent’splaceofbusinessandall
labourcosts.SuchcostsshallnotbetheresponsibilityofDimplex.
Forsurrounds(mantels)andtrimsfortheperiodendingatmidnightontherst•
anniversaryofthedateofrstpurchase, Dimplex will in its sole discretion either