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DirectOut Technologies EXBOX.MD - Chapter 6: Troubleshooting and Maintenance; Troubleshooting Common Issues

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page 49 of 60
EXBOX.MD Manual - Version 1.0
CHAPTER 6: Troubleshooting and Maintenance
Troubleshooting
To identify a possible defect with the device please
consult the following table.
If the fault cannot be resolved using these
instructions, please contact your local DirectOut
representative or visit support.directout.eu.
CHAPTER 6: Troubleshooting and
Maintenance
Issue Possible
reason
Solution
Device
doesnt work.
Power supply is
broken.
Check that the power supply
switch is on, that the device
is connected to the power
supply and that the socket is
working. Defective fuses must
be exchanged by qualified
service personal only.
Optical port
does not
work.
Optic is dirty. Use an air supply to carefully
remove any dust.
Never use objects for
cleaning.
No signal at
the output
port.
Connections
(input / output)
are mixed up.
Check the connections
and change the cables if
necessary.
Check the routing matrix.

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