dji ACE - Troubleshooting

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Troubleshooting
Ground Station Launching Failure

Solution:
Choose “run as administrator” when you right click the Ground Station icon in Windows 7.
 In English version Windows XP, if customer cannot open the program and the following error is
reported: system. Format exception.
Solution:
StartControl PanelDate, Time, Language and Regional SettingsRegional and Language
OptionsRegional Options (change to English), senior (change non-Unicode program language into
English).

Solution:
Try again or use Offline Mode.
 Connect button is gray and can‟t be clicked after launch the Ground Station.
Solution:
Please take the following steps to uninstall the Google Earth plugin, StartAll ProgramGoogle
EarthUninstall Google Earth Plug-in, and then use the installation CD to re-install the Google Earth
plugin for DJI.
 Connect button.
Solution:
 Please choose the right COM port, and make sure that the driver is installed correctly.
 Make sure the transmitter and the receiver of the station are powered on.
 Make sure the transmitter and the receiver are matched; do not change the setup of switches on the
radio station.
 Close the Assistant Software to avoid the port confliction.
Instrument Board Failure
 The Ground Station launching failure when you click to open the instrument board; the reason is that
your computer can‟t support the OpenGL.
Solution:
You may choose the Style2 (shown in Fig.①, ②) in System SettingOptions before you open the
instrument board.