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DNP CX-330 - User Manual

DNP CX-330
56 pages
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KAT- T312-003
Jam (TurnOver)
Jam (Hopper)
HR is too hot.
Please remove
MEDIA FILM
Please,
Power Off.
>Ink>
>Cleaning
>Counter Reset
>Display>
Ready
MENU
Instruction Manual
Sublimation type retransfer printer
Model
Error codes
Setting the cards
Care
Operation and Setting the various modes
Ink replacementConnection
***
CX-330
DNP
See p.11~12,21
See p.14~17
See p.18~20
See p.25~39
See p.40~44
See p.46~47
• Thank for purchasing this product.
• Please read this manual carefully before use to ensure correct operation.
It is particularly important to read the Safety Precautions for safe operation. After
reading, retain this manual carefully for future reference.
• The product number is important for quality control. Upon purchase, check the back of
the unit to make sure that the product number is correctly displayed.
Notes about this manual
(1) This manual may not be reprinted in any way without permission.
(2) The contents of this manual, as well as the specifications and design of this product,
may change without notice.
(3) The illustrations used in this manual may differ slightly from the actual product.

Table of Contents

Questions and Answers

  • J
    Jacqueline RiosSep 10, 2025
    How to reset retransfer film on DNP Printer?
    • N
      nlopezSep 10, 2025
      To reset the retransfer film on your DNP Printer, press the “reset ? enter buttons”. Call for service if the problem persists.
  • S
    Sarah HernandezAug 22, 2025
    What to do if DNP CX-330 has a card jam?
    • S
      Stephanie LewisAug 22, 2025
      If your DNP Printer indicates a card jam, first press the RESET and ENTER buttons in sequence to initialize the printer. If the card is not ejected, turn off the power and remove the card.
  • H
    holmesandrewAug 25, 2025
    What to do if DNP Printer door is open?
    • K
      Kristen MurphyAug 25, 2025
      If your DNP Printer door is open, close it. Then, press the “reset ? enter buttons” and initialize the unit.
  • D
    Daniel PorterAug 26, 2025
    What to do if DNP CX-330 says no card?
    • S
      Sherri MirandaAug 26, 2025
      If your DNP Printer indicates 'No card,' it may be due to the card tray being empty, open, or removed. First, replenish the cards in the tray. If that's not the issue, ensure the card tray is correctly closed.
  • D
    David BairdAug 27, 2025
    What to do if DNP Printer says cleaning units missing?
    • B
      Bonnie FowlerAug 28, 2025
      If your DNP Printer displays 'Cleaning units missing', attach the cleaning units. Afterward, press the “reset ? enter buttons” and initialize the unit.
  • T
    Taylor StewartAug 29, 2025
    What to do if retransfer film has broken in DNP Printer?
    • G
      Gina RossAug 29, 2025
      If the retransfer film in your DNP Printer has broken, mend the retransfer film. Then, press the “reset ? enter buttons” and initialize the unit.
  • M
    mark09Sep 18, 2025
    What to do if cleaning unit is not set in DNP Printer?
    • M
      Michelle RoblesSep 18, 2025
      If your DNP Printer displays a message indicating that the cleaning unit is not set, install the cleaning unit. After installing, close the card tray, followed by pressing the RESET and ENTER buttons in sequence to initialize the printer.
  • R
    Rebecca JordanSep 12, 2025
    How to fix ink ribbon search error on DNP Printer?
    • M
      Ms. Nicole JonesSep 12, 2025
      To reset the ink ribbon on your DNP Printer, press the “reset ? enter buttons”. Call for service if the problem persists.
  • R
    Richard RichardsSep 8, 2025
    What to do if DNP Printer has card jams in card discharge section?
    • D
      dudleyjeffreySep 8, 2025
      If your DNP Printer is experiencing card jams in the card discharge section, turn off the power and remove the cards from the paper discharge section. Then, turn the power back on.
  • M
    Megan ClarkSep 5, 2025
    What to do if DNP Printer has card jams in encode section?
    • H
      Harry HickmanSep 5, 2025
      If your DNP Printer is experiencing card jams in the encode section, press the “reset ? enter buttons” and initialize the unit. If no cards are discharged, turn off the power, remove the cards, and then turn the power back on.

Summary

Safety Precautions

General Safety Warnings

Covers WARNING and CAUTION symbols and their implications for user safety.

Electrical Safety Precautions

Details on power cords, grounding, and cable handling to prevent shocks.

Safety Precautions (Continued)

Handling and Environmental Cautions

Notes on vents, heat, wet hands, and environmental usage conditions.

Initial Setup and Connections

Initial Setup and Connections (Continued)

Connecting the Power Cord

Instructions for proper power cable connection.

Setting the Ink Ribbon

Detailed steps for loading the ink ribbon cassette.

Setting the Retransfer Film

Detailed steps for loading the retransfer film cassette.

Loading Cards into the Printer

Procedures for inserting cards into the tray.

Using Magnetic and IC Cards

Connecting to a Host Computer

Instructions for USB and Ethernet connections.

Card Discharge and Jam Management

Setting Cards and Media Handling

Printer Operation: Powering On

Turning On the Printer Power

Step-by-step guide to powering up the unit safely.

User Mode Settings Navigation

Accessing and Navigating User Mode

Overview of entering and using the user mode.

User Mode Screen Flow Diagram

User Mode Settings: Parameter Configuration

Detailed Setting Options Overview

Summary of all configurable printer parameters.

User Mode Settings: Display Options

User Mode Settings: Maintenance and Cleaning

Cleaning Mode Operations

Instructions for executing printer cleaning cycles.

User Mode Settings: Ink Configuration

Ink Mode Settings

Adjusting ink levels, black levels, and UV ink settings.

User Mode Settings: Retransfer Configuration

Retransfer Mode Settings

Configuring retransfer film type, temperature, and speed.

User Mode Settings: System Options

Power Saving Mode Settings

User Mode Settings: Card Quality Adjustments

Bend Remedy Mode Settings

Adjusting temperature and speed to prevent card bending.

User Mode Settings: Card and Test Configurations

Card Thickness and IC Settings

Care and Cleaning Procedures

Cleaning the Cleaning Rollers

Care and Cleaning Procedures (Continued)

Cleaning the Thermal Head

Instructions for cleaning the print head assembly.

Cleaning Feed and Heat Rollers

Cleaning the Magnetic Head

Cleaning the Fan Filter

Troubleshooting Guide

Roller Layout and Cleaning

Troubleshooting Guide (Continued)

Error Code Listing and Remedies

Comprehensive list of error codes and their solutions.

Handling Printing Errors and Quality Issues

Solutions for blurring, color shifts, and print defects.

Mending Broken Ink Ribbon or Retransfer Film

Printing Character and Retransfer Failures

Removing Card Jams

Hopper Jam Removal Procedure

Steps to clear jams in the card hopper section.

Removing Card Jams (Continued)

Turnover and Retransfer Section Jams

Clearing jams in the turnover and retransfer areas.

DNP CX-330 Specifications

General IconGeneral
Printer TypeDye Sublimation
Print Resolution300 dpi
Media Size4 x 6 inches
ConnectivityUSB
Print Size4 x 6 inches
Print TechnologyDye-Sublimation
Print Speed47 seconds per print
Resolution300 dpi
Media Width4 inches
InterfaceUSB

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