Warranty Dometic FreshWell3000
30
12 Warranty
The statutory warranty period applies. If the product is defective, please
contact the service partner in your country (addresses on the back on the
instruction manual).
Our experts will be happy to help you and will discuss the warranty process
with you in more detail.
Water enters the
vehicle
The condensation water drainage
openings are clogged up.
➤ Clean the drainage openings
for condensation water.
The seals are damaged.
➤ Contact an authorised
workshop.
Under-bench air
conditioner does
not switch on.
No supply voltage (230 Vw)
connected.
➤ Check the power supply.
The voltage is too low (under
200 Vw).
The voltage converter is defective.
➤ Contact an authorised
workshop.
The defective thermal protection is
defective.
The electrical fuse of the power
supply is too low.
➤ Check the electrical fuse of the
power supply.
Under-bench air
conditioner stops
working.
The air filter is obstructed.
➤ Clean the air filter.
The voltage is too low (under
200 Vw).
The voltage converter is defective.
➤ Contact an authorised
workshop.
The defective thermal protection is
defective.
The condenser fan is damaged.
The heat exchange coils are polluted.
The external blower is defective.
Under-bench air
conditioner does
not switch off.
One of the temperature sensors is
defective.
➤ Contact an authorised
workshop.
Problem Cause Remedy