DoorKing 1504-096 Installation And Owner's Manual

1506-065-K-6-17
16
Five-digit entry
codes will not
activate relay 2.
• Be sure entry code is programmed into the keypad.
• Enter five-digit code directly on keypad. DO NOT press # first.
• Be sure entry code is less than divide number or reprogram divide number. (Section 2.11)
SECTION 4 - MAINTENANCE
4.1 Troubleshooting
• Have a good VOM meter to use when checking voltages and continuity.
• Check power wiring wire size and distance. Improper wire size and too long wire run distances can cause problems.
• Check the power transformer.
Keypad emits a long
tone and cancels
programming.
System is dead.
Symptom Possible Solution(s)
• Wrong master code entered. Start over.
• Waiting too long between pushing buttons. Enter information quicker.
• Keypad may not be plugged in correctly. Unplug and reconnect.
Cannot get into
programming mode.
• Waiting too long between pushing buttons while programming.
• Forgetting to press
*
first when programming.
• Memory is filled. Delete some entry codes or erase entire memory.
Relay(s) lock on for
long periods of time.
• Excessive voltage-drop on power wires. Check transformer and wire size.
• Transformer has too low VA rating.
• Relay hold feature may be activated. Reprogram hold boundaries. (Section 2.12)
• Relay strike time may be programmed too long. Reprogram. (Section 2.2)
Request to exit input
will not operate relay.
• Check wiring connected to terminals 1 and 12.
Four-digit entry
codes will not
activate relay 1.
• Be sure entry code is programmed into the keypad.
• Press # first, then enter four-digit number.
• Code may be time zone restricted. Reprogram time zone or disable time zone input. (Sec 2.13/2.14)
• Be sure entry code is less than divide number or reprogram divide number. (Section 2.7)
Five-digit entry
codes will not
activate relay 1.
• Be sure entry code is programmed into the keypad.
• Enter five-digit code directly on keypad. DO NOT press # first.
• Be sure entry code is less than divide number or reprogram divide number. (Section 2.11)
• Check for power at terminals 13 and 14.
• Keypad may not be plugged in correctly. Unplug and reconnect.
• X strikes feature may be activated. Wait 3 minutes and try again. (Section 2.3)
Four-digit entry
codes will not
activate relay 2.
• Be sure entry code is programmed into the keypad.
• Press # first, then enter four-digit number.
• Code may be time zone restricted. Reprogram time zone or disable time zone input. (Sec 2.13/2.14)
• Be sure entry code is greater than divide number or reprogram divide number. (Section 2.7)

DoorKing 1504-096 Specifications

General

Brand	DoorKing
Model	1504-096
Category	Keypad
Language	English