42
1838-065 Issued 3-19
Version D
5.2 System Administrator
The system administrator can perform the following operations from a remote location using a touch-tone telephone if the
optional telephone line has been connected to the 1838. You MUST know the phone number of the line that the 1838 is
installed on and the 1838 master code.
1.
Call the telephone number that the 1838 is installed on. The 1838 will answer with a short tone (
beep
).
2. Press
*
16 and enter the four-digit MASTER CODE _ _ _ _ (beep). The beep indicates system has accepted the master code.
3. Press the desired tone open number _ (beep).
Note: Refer to section 3.3.3 to determine which tone open features have been programmed, i.e. momentary open, hold open,
release, hold open one hour and then release.
4. Hang up.
5.2.1 Opening the Door / Gate From a Remote Location
The Expansion board override command is used ONLY when expansion boards are connected to the 1838. This command will
cause ALL expansion boards connected to the 1838 to OPEN or UNLOCK the gate or door that they are controlling, and will
remain in this state until commanded to RELEASE the gate or door and return to normal operation. This feature is useful when
management wants to open all gates or unlock all doors - perhaps during an emergency situation as an example.
Note: HOLD tone open number must be programmed for the override command to be functional. See section 3.3.3.
1. Call the telephone number that the 1838 is installed on. The 1838 will answer with a short tone (beep).
2. Press
*
16 and enter the four-digit MASTER CODE _ _ _ _ (beep).
3. Press the hold tone open number that was programmed in section 3.3.3 _ (beep).
4. Hang up.
5. To release the hold command and return the 1838 to normal operation, repeat steps 1 through 4. In step 3, enter the
RELEASE tone open number in place of the HOLD tone open number.
5.2.2 Expansion Tracker Board Override HOLD OPEN / RELEASE Command
The 1838 can be called and a check can be made to determine if any of the relays are in a “HOLD open” mode. This check can
be useful if your gate (or door) is held open and you suspect that one of the 1838 relays may be the cause.
1. Call the telephone number that the 1838 is installed on. The 1838 will answer with a short tone (beep).
2. Press
*
16 and enter the four-digit MASTER CODE _ _ _ _ (beep).
3. The 1838 will emit a series of short tones if the relay is in a continuous activation mode:
Relay 1 activated: beep - pause - beep - pause . . .
Relay 2 activated: beep beep - pause - beep beep - pause . . .
Relay 0 activated: beep beep beep - pause - beep beep beep - pause . . .
4. Press the programmed tone open number _ to release the relay (beep). The 1838 will automatically hang up.
Note: Release tone open number must be programmed to deactivate the relay. See section 3.3.3.
5.2.3 Relay Check
If Remote Account Manager software is being used to program the 1838, then the PC can operate any of the relays directly.
Refer to Remote Account Manager software to operate the desired relays. This is ONLY available on 1838 circuit boards
“Rev Z” or higher. Older 1838s cannot directly operate relays from the PC.
5.2.4 Control Relays Dirtectly from PC
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