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DoorKing 1838 User Manual

DoorKing 1838
60 pages
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UL Listed
Copyright 2009 DoorKing, Inc. All rights reserved.
Copyright 2019 DoorKing
®
, Inc. All rights reserved.
Date Installed:
Installer/Company Name:
Phone Number:
Leave Manual with Owner
Circuit Board
Serial Number
and Revision Letter:
Installation/Owner’s Manual
1838 PC Programmable
Multi-Door Access Controller
1838 PC Programmable
1838 PC Programmable
26, 30 and 31-Bit Wiegand Compatible
Use this manual for circuit board 1838-010 Revision Z or higher.
Download REMOTE ACCOUNT MANAGER Software FREE at:
http://www.doorking.com/telephone/software
Conforms To UL STD 294
Certified To CAN/ULC-S319-05
1838-065 Issued 3-19
Version D

Table of Contents

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DoorKing 1838 Specifications

General IconGeneral
Operating Voltage12 VDC or 24 VAC
Relay Outputs2
Relay TypeForm C
Maximum Users3000
CommunicationRS-485
Current Draw (24 VAC)100 mA
Housing Materialsteel
Outputs2 Relays

Summary

QUICK GUIDE: Terminal Descriptions

Overview for 1838 Keypad Programming

PC Programming Setup (Section 3.2)

Configures the 1838 for PC programming, including master code setup.

Keypad Programming Functions (Sections 3.3-3.8)

Guides programming via keypad including relays, phone numbers, codes, and anti-pass back.

SPECIFICATIONS

Key Features

Highlights the main features and performance aspects of the 1838 system.

Important Notices

FCC and DOC Compliance

Provides regulatory compliance information for the US and Canada.

General Information

ADA Mounting Requirements

Outlines ADA compliance guidelines for mounting the access control unit.

SECTION 1 - INSTALLATION

General Installation Procedures

Covers fundamental steps for mounting and preparing the enclosure for installation.

Circuit Board and Enclosure Installation

Mounting Dimensions

Memory Chip Replacement

Postal Lock Installation

UL 294 Compliant Tamper Switch

SECTION 2 - WIRING

Wiring Guidelines and Standards

Provides essential guidelines for safe and effective wiring of the access controller.

Grounding, Surge Suppression, and Filters

Terminal Descriptions

Circuit Board Wiring Overview

Tracker Expansion Boards (Hardwired)

Tracker Expansion Boards (Wireless)

Remote Call Station Wiring

Intercom Station Wiring

PC & Phone Connection Options

Direct PC Connection Options

SECTION 3 - PROGRAMMING

General Programming Information

Introduces programming methods, PC vs. keypad, and relay functions.

PC Programming Setup

Keypad Programming: Basic Functions

Keypad Programming: Advanced Functions

Phone Number Programming

5-Digit PIN & Facility Code Programming

4-Digit Entry Code Programming

Anti-Pass Back Configuration

SECTION 4 - ADJUSTMENTS

Master Code Switch & Ring Pin Jumper

Explains the function of the master code switch and ring pin jumper.

Relay 2 Jumper & Audio Adjustments

SECTION 5 - OPERATING INSTRUCTIONS

User Operating Instructions

Provides basic operational instructions for users accessing the system.

System Administrator Operations

SECTION 6 - MAINTENANCE

Troubleshooting Procedures

Step-by-step guide to diagnose and resolve common problems with the 1838 system.

Troubleshooting Specific Issues

Troubleshooting Data & Modem Issues

6.2 Accessories

1838 Wiring Schematic

SECTION 7 - LOG TABLES

Programming Information Tables

Tables for recording system programming details, including codes and settings.

Area Code Logging

Resident Information Logging

RESIDENT INSTRUCTIONS

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