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1838-065 Issued 3-19
Version D
SECTION 3 - PROGRAMMING
We strongly suggest that you read these programming instructions in their entirety before beginning any programming of
this access controller.
IMPORTANT! Many of the advanced features available with this 1838 access controller CANNOT be programmed from the
system keypad. These advanced features include relay hold open time zones, security levels, elevator control options and
programming via the internet using DKS servers. If any of these advanced features are used, the 1838 MUST be programmed
with a PC using the DoorKing Remote Account Manager for Windows software, VERSION 6.4.i or higher. Refer to the software
help screen for more information on these advanced features.
The DoorKing PC Programmable 1838 access controller is primarily programmed by using
the DoorKing Remote Account Manager for Windows software. However, the access
controller can also be partially programmed from the keypad inside the enclosure.
Programming the 1838 access controller can also be preformed off-site using a user
supplied PC with the DKS software loaded on it. Make sure the RING pin jumper is in place
on the circuit board, which was factory installed. See section 4.2 for more information.
The PC programmable 1838 access controller has three relays on the circuit board, all of which are programmable for any
function required. These relays are designated as Relay 0 (R 0), Relay 1 (R 1), and Relay 2 (R 2). If Expansion boards are used
with this 1838, it is very important that you understand the function of these three relays. The wiegand input auxiliary terminals
(also the Expansion board input terminals) can only cause R 1 or R 2 to activate. Wiegand input devices CANNOT cause R 0 to
activate. Therefore, if Tracker Expansion boards are used with this system, R 0 MUST be designated as the PRIMARY relay,
and R 1 and R 2 are then designated as Tracker Expansion board command (CMD) relays with R 2 controlling Expansion boards
1 through 8 (system relays 3-10), and R 1 controlling Expansion boards 9 through 16 (system relays 11-18). The PRIMARY
relay is the relay that a resident activates from their telephone after receiving a call from a visitor. When Tracker Expansion
boards or other wiegand devices are used with the 1838, be sure that R 0 is programmed to respond to the tone open number
(typically 9), the postal switch input, and the rotary dial 9 function.
3.1 General Programming Information
3.1.1 Programming from a PC
Follow the programming instructions as described in each
section of this manual. The 1838 will prompt you with short
tones (beep) when programming steps have been followed
correctly, and with a long tone (beeeeeep) when the
programming step is ended. The OPTIONAL LCD display
screen (sold separately, P/N 1838-220) can also assist you
in viewing the information that you are programming. It is
highly recommended that you complete the resident
information in section 7 in back of this manual prior to
programming from the 1838 keypad. This will provide you
with the information needed to complete the manual
programming sequence (section 3.2). When programming
from the 1838 keypad, after each programming step is performed correctly, a short tone (beep) will be heard. When the
programming session is ended, a long tone (beeeeeep) will be heard.
Important Note: Relay hold open time zones, security levels, holiday schedules, anti-pass back IN / OUT tables, anti-pass back
re-sync schedules and elevator control features CANNOT be programmed from the 1838 keypad. These advanced features can
only be programmed from a connected PC using the DoorKing Remote Account Manager Software.
3.1.2 Programming from the 1838 Access Controller Keypad
NC
NO
NO
RING
NC C
ON
SPK
VOL
FEED
BACK
RS-232
ELEVATOR
12345 67891011121314
1
2
3
MIC
VOL
OFF
KEYPAD
321
321
321
MASTER
CODE
16AC16ACBAT1NO1NC1C2RY2CAZIMC
5VDCIMDSPKRCOMMICPSWCGNDPHONE
TONE ON
TONE OFF
NC
NO
NO
RING
NC C
P5
P2
ON
SPK
VOL
TONE ON
TONE OFF
FEED
BACK
RS 232
ELEVATOR
12345 67891011121314
1
2
3
MIC
VOL
OFF
KEYPAD
321
321
321
MASTER
CODE
16AC16ACBAT1NO1NC1C2RY2CAZIMC
5VDC
IMD
SPKR
COMMIC
PSW
CGNDPHONE
7 8 9
4 5 6
1 2 3
0
CONTRAST
RING
OPTIONAL LCD display
Keypad
Inside 1838 Enclosure
Prior to programming the 1838 with a PC and the DoorKing Remote Account Manager for Windows Software, there is certain
information that you must know and must program into the 1838 before the computer can communicate with it. See section 3.2
to set-up the 1838 for PC programming. Programming the 1838 with a PC may be accomplished by different connections. See
sections 2.4 and 2.5 PC Connection Options for all layouts and additional hardware that is needed for each. All options require
the DoorKing Remote Account Manager for Windows Software VERSION 6.4.i or higher.
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