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1838-065 Issued 3-19
Version D
Your building / community has been equipped with a DoorKing Access Control System that will provide communication for
your guest from the lobby door / gated entrance to your home. If you have any questions regarding the use or operation of this
system, please see your System Administrator (building manager / HOA representative) or Call:
Phone #
RESIDENT INSTRUCTIONS
PIN Number
Entry Code
Guest Communication: A resident directory of some kind is usually located near the main entrance next to the remote call
station. A DIRECTORY CODE is issued next to your name/apt. number etc. This directory code can be from 1 to 4 digits long. When a guest
comes to visit you, they will look up your name/apt. number etc in the resident directory and find YOUR DIRECTORY CODE. Your guest will
enter YOUR DIRECTORY CODE on the remote call station keypad that will then place a call to your home (If your guest already knows YOUR
specific directory code, they can simply enter the code on the keypad without having to look up your code in a resident directory). A guest
CANNOT enter your telephone number on the keypad, it MUST be the DIRECTORY CODE ONLY!
Granting or Denying Access to your Guest: Once you have answered the phone call and you have identified your
guest, you have the choice to either grant access or deny access to your guest.
Touch-Tone Phones ONLY.
To
GRANT ACCESS to your guest, press on your touch‐tone telephone. The Access Control System will respond with a confirmation
tone indicating that the door or gate is opening and will automatically disconnect itself. Some newer telephones emit a very short duration
tone when the number is pressed. If your telephone does this, you may have to press the “GRANT ACCESS NUMBER” twice in rapid succes-
sion to open the door or gate.
To DENY ACCESS to your guest, press the “
#
” key on your touch‐tone telephone.
Rotary-Dial Phones ONLY.
To GRANT ACCESS to your guest, dial “9”.
To DENY ACCESS to your guest, hang-up your phone.
Call Waiting: If you are on your telephone when a guest tries to contact you from a remote call station, they will hear a busy signal
and will have to wait for you to end your call before they can contact you. To eliminate this problem, you can order call waiting from your
local telephone company.
Privacy: A resident directory may be used near the main entrance if guests can call residents (remote call station) from there. If you DO
NOT want your name and/or apartment number listed in the resident directory, inform the system administrator of this. If you choose to do
this, you will need to inform your guest what YOUR directory code is, otherwise there will be NO WAY for them to identify YOUR directory
code on the resident directory.
5-Digit PIN Number: You may be issued a “5-digit PIN number” that will allow you to open a door / gate by entering this PIN
number on a remote keypad near a separate entry point(s). Your system administrator will advise you of YOUR PIN number and where it can
be used if this option is available.
To use your PIN number, enter your 5-digit code on the remote keypad near an entrance(s) your system administrator will advise you of.
4-Digit Entry Code: You may be issued an “entry code” that will allow you to open the MAIN door / gate by entering this code on a
remote call station’s keypad near the main entrance ONLY. Your system administrator will advise you of YOUR 4-digit entry code if this option
is available.
To use your access code, first press the key on the remote keypad near the main entrance, then enter your 4-digit code.
System Administrator’s Note: Fill in phone number, access granted number ,PIN and entry code numbers, copy and distribute this to residents.
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