54 Technical Manual | X-act
®
7000
en | Troubleshooting
RFID -
error
524340
Password for the RFID tag on
MicroTubes incorrect
MicroTubes can no longer be
used; insert new MicroTubes for
further measurements
RFID -
error
524341
Password for the RFID tag not avail-
able on MicroTubes
MicroTubes can no longer be
used; insert new MicroTubes for
further measurements
Remote
pump - test
failed
Leak test for the X-am pump and
accessories (e.g. hose, sensor) was
not successful
Make sure that the X-am pump
and the accessories (e.g. hose,
sensor) are sealed within
45 seconds upon instruction
during the leak test; check the
hose for brittleness/leaks
Remote
pump - lost
Communication with the X-am
pump interrupted during measure-
ment
Make sure that the coupler and
X-am pump are fitted correctly
on the X-act 7000
Remote
pump -
blocked
X-am pump or accessories (e.g.
hose, sensor) blocked during mea-
surement
Make sure that the X-am pump
and accessories (e.g. hose, sen-
sor) are not blocked; when using
pre-tubes (e.g. ppb Booster
Basic), make sure that all tips
have been broken
Remote
pump -
service
required
The X-am pump is in error mode Contact Service
Time -
reset
The internal time of the X-act 7000
has been reset
Reset the time; measurements
are still possible
Data log-
ger - error
65551
Error occurred when storing the
measurement result
Turn the X-act 7000 off and back
on; check whether the error
occurs again during the next
measurement
Data log-
ger - error
65548
Error occurred when reading the
data logger
Turn the X-act 7000 off and back
on; check whether the error
occurs again
Micro-
Tubes -
error
524351
Chemosensor in the MicroTubes is
already heavily discolored before
measurement
MicroTubes can no longer be
used; use new MicroTubes for
further measurements
Error -
error XYZ
Unknown error occurred Restart the X-act 7000 and
repeat the process
Error
524320 -
self-test
failed
The real time clock could not be cor-
rectly accessed during the self-test
Repeat the self-test, check the
displayed time and adapt as
necessary
Error
524329 -
self-test
failed
The integration mechanism could
not be correctly moved during the
self-test
Repeat the self-test
Error Cause Remedy