Does leaving the robot
on the base consume
power if it is already
fully charged?
Leaving the robot on the base after it’s fully charged
consumes very little electricity and helps maintain optimal
battery performance.
No water comes out of
the water tank, or only
a little bit comes out
Check whether there is water inside the water tank.
Clean the mop if it becomes dirty.
Make sure the mop pad is installed correctly according to
the user manual.
Clean the blowhole on the top of the water tank.
Robot doesn’t resume
cleaning after charging
Make sure the robot is not set to Do Not Disturb mode
(DND) as this will prevent it from resuming cleaning.
The robot does not resume cleaning when it is manually
recharged or placed onto the base.
Robot returns to the
base without
performing auto-empty
tasks.
DND mode prevent the robot from performing auto-empty
tasks.
The dust collection bag
is full
Check whether the dust collection bag is full. If so, replace it
with a new one. It is recommended to replace the bag every
8-10 weeks. If not, check whether the auto-empty vent or air
duct at the bottom of the base is blocked. Remove any
blockage before use.
The auto-empty
duration can be
unacceptably long
sometimes.
When the robot has been performing auto-empty tasks for
a period of time, or when the air duct does not function
smoothly, the auto-empty duration will be extended to
prevent blockage.
The upper cover of
base fails to be closed
Check whether a dust collection bag is installed. If not,
install one.
For additional services, please contact us via aftersales@dreame.tech
Website: https://global.dreametech.com
Specifications
Robot
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General
Weight and Dimensions
