21
EN
FAQ
Problem Type Solution
Robot does not turn on
The battery level is low. Recharge the robot on the base, then try it again.
The ambient temperature is too low (below 0° C) or too high (above 40° C). The operating temperature of the robot is
0° C to 40° C.
Robot cannot recharge
The base is not receiving power. Please conrm that both ends of the power cord are plugged in correctly.
Poor contact. Clean charging contacts of the base and robot.
Robot cannot return to the base
There are too many obstructions around the base. Place the base in a more open area.
Please clean the signaling area of the base.
Moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far from the base, it
might not be able to automatically return on its own, in which case you need to manually place the robot onto the base.
Robot is malfunctioning Turn o the robot and then reactivate it.
Robot is making a strange noise
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
Robot no longer cleans e-
ciently or leaves dust behind
The dust bin is full. Please clean the dust bin and dust intake.
The lter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
To Next Page
Loading...
Need help?
General
