23
EN
FAQ
Problem Type Solution
Robot returns to the base without
performing auto-empty tasks
DND mode prevents the robot from performing auto-empty tasks.
The dust collection bag is full
Check whether the dust collection bag is full. If so, replace it with a new one. It is recommended to replace
the bag every 4-6 weeks. If not, check whether the dust intake or air duct at the bottom of the base is
blocked. Remove any blockage before use.
The auto-empty duration can be
unacceptably long sometimes
When the robot has been performing auto-empty tasks for a period of time, or when the air duct does not
function smoothly, the auto-empty duration will be extended to prevent blockage.
The upper cover of base fails to be closed Check whether a dust collection bag is installed. If not, install one.
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