Dreame H11 MAX - Page 21

18
EN
FAQ
Error Possible Cause Solution
The battery
status indicator
does not light up
ZKLOHFKDUJLQJ
The charging base is not
connected to the vacuum
properly.
Make sure the vacuum is in
place.
1RZDWHUŁRZ
comes out of the
vacuum.
7KHFOHDQZDWHUWDQNKDVQRW
been installed in place, or the
FOHDQZDWHUWDQNLVHPSW\
5HLQVWDOORUŀOOWKHFOHDQ
ZDWHUWDQN
Water leakage
from the top of
WKHGLUW\ZDWHU
tank.
A collision or a sharp pull
FDXVHVZDWHUWRHQWHUWKH
motor.
Move gently back and forth
ZKHQWKHYDFXXPLVWXUQHG
on.
7KHŀOWHULVQRWFRPSOHWHO\GU\
after being cleaned.
7KRURXJKO\GU\WKHŀOWHU
before use.
Self-cleaning
failed.
The roller brush may be
jammed by large particles.
Open the brush cover to
check and clean the roller
brush.
The vacuum is not being
charged.
Make sure the vacuum is
charged before activating
the self-cleaning function.
The self-cleaning cannot be
started if the battery level is
OHVVWKDQ
The self-cleaning function
FDQEHHQDEOHGRQO\bZKHQ
the vacuum is charged and
the battery level is more
WKDQ
7KHGLUW\ZDWHUWDQNKDVQRW
been installed in place, or the
GLUW\ZDWHUWDQNLVIXOO
Reinstall or empty the dirty
ZDWHUWDQN
7KHFOHDQZDWHUWDQNKDVQRW
been installed in place, or the
FOHDQZDWHUWDQNLVHPSW\
5HLQVWDOORUŀOOWKHFOHDQ
ZDWHUWDQN