To Next PageTo Next PageWhy there is water under the clean water tank or around the seal of Dreame RLX41CE?
If you see water under the clean water tank or around the seal of your Dreame Vacuum Cleaner, it's normal for some water to remain in the pipe when removing the tank. Simply wipe it with a dry cloth.
What to do if Dreame Vacuum Cleaner won't charge?
If your Dreame Vacuum Cleaner isn't charging, check that the base station is properly connected to power by ensuring both ends of the power cord are plugged in. Also, the charging contacts may have poor contact, so clean them. Finally, check for any foreign objects at the connector of the robot and remove them.
How to fix a Dreame RLX41CE that will not turn on?
If your Dreame Vacuum Cleaner robot won't turn on, it's likely due to a low battery. Recharge the robot on its base and try again. Also, ensure the battery temperature is within the recommended operating range of 32°F (0°C) to 104°F (40°C).
What to do if Dreame Vacuum Cleaner robot will not charge?
If your Dreame Vacuum Cleaner robot isn't charging, start by checking that the base station is properly connected to a power source, ensuring both ends of the power cord are securely plugged in. Next, inspect the charging contacts on both the base station and the robot and clean them if necessary. Also, check for any foreign objects at the connector of the robot and remove them.
Why Dreame RLX41CE Vacuum Cleaner won't turn on?
Your Dreame Vacuum Cleaner might not be turning on because the battery is low. Try recharging the robot on the base. If that doesn't work, the battery temperature may be too low or too high. Ensure the appliance is operated between 32°F (0°C) and 104°F (40°C).
Why Dreame RLX41CE Vacuum Cleaner station cannot automatically empty the dust box?
If the station cannot automatically empty the dust box of your Dreame Vacuum Cleaner, first check if the dust bag in the dust tank is full. Also, inspect the auto-empty vents of the robot, the base station, and the dust box for any obstructions and clean them promptly.
Why Dreame RLX41CE Vacuum Cleaner robot misses the rooms to be cleaned?
If your Dreame Vacuum Cleaner robot is missing rooms during cleaning, ensure that the doors to those rooms are open. Keep in mind that the robot cannot climb over thresholds or steps higher than 2 cm. Also, if the area in front of the room is wet or slippery, try drying the floor before using the robot.
Why Dreame Vacuum Cleaner robot moves without following the set route?
If your Dreame Vacuum Cleaner robot isn't following the set route, make sure to organize objects like power cords and slippers before use. Wet, slippery surfaces can cause the main wheel to slip, so dry any wet areas beforehand. Also, clean the line laser sensors and AI visual sensor with a soft, dry cloth to ensure they are unobstructed.
Why is Dreame RLX41CE charging so slow?
The charging speed of your Dreame Vacuum Cleaner might be slow because it takes about 4.5 hours to fully charge when the battery is low. If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow down to extend the battery life. Also, the charging contacts on both the robot and the base may be dirty, so wipe them with a dry cloth.
How to fix Dreame RLX41CE Vacuum Cleaner that moves without following the set route?
If your Dreame Vacuum Cleaner moves without following the set route, make sure objects such as power cords and slippers are picked up. Wet, slippery surfaces may cause the main wheel to slip, so dry any wet areas before using the robot. Clean the line laser sensors and the AI visual sensor on the robot with a clean, soft, and dry cloth to keep them clean.
Important safety warnings for using the appliance.
First-time setup procedures for the robot.
Guidance on where to place the base station.
Specific clearance requirements for base station placement.
Procedure for placing the robot onto the base station.
Recommendation to fully charge the robot initially.
Methods for downloading the Dreamehome mobile application.
Using QR code or app store to download the app.
Steps to connect the robot to Wi-Fi via the app.
Procedure for powering the robot on and off.
How the robot charges and behavior when charging.
Creating a map of the environment for efficient cleaning.
Initiating a cleaning cycle.
Best practices for starting a cleaning session.
How the robot washes its mop pads automatically.
Operation mode: vacuuming followed by mopping.
Maintenance for water tanks, main brush, side brush, and mop pad holder.
Maintenance for dust filter, washboard, and base station parts.
Maintenance for robot sensors and charging contacts.
Maintenance for robot sensors, wheels, and bumper.
Maintenance of the dust box and dust bag.
Introduction to common problems and solutions.
Solutions for when the robot does not power on.
Solutions for charging issues.
Troubleshooting Wi-Fi connectivity problems.
Solutions for the robot failing to return to the base.
Addressing issues where the robot gets stuck near the base.
Solutions for turning off the robot.
Troubleshooting slow charging.
Solutions for the robot not resuming cleaning after charging.
Troubleshooting auto-empty function issues.
Technical specifications for the robot.
Technical specifications for the base station.
The Dreame L20 Ultra Complete is a versatile robot vacuum and mop designed for efficient home cleaning, offering advanced features such as auto-empty and mop self-cleaning functionalities. This device is engineered to provide a comprehensive cleaning experience, combining powerful vacuuming with effective mopping, and minimizing user intervention through its automated processes.
The L20 Ultra Complete operates as a dual-function cleaning robot, capable of both vacuuming and mopping. Its primary function is to autonomously navigate and clean various floor types within a home environment. The robot is equipped with advanced sensors, including a laser distance sensor (LDS) and an AI visual sensor, to accurately map and navigate rooms, ensuring thorough coverage and avoiding obstacles.
A key feature of the L20 Ultra Complete is its auto-empty capability. After completing a cleaning task, the robot automatically returns to its base station, which then empties the dust box into a larger dust bag within the base station. This significantly reduces the frequency with which users need to manually empty the robot's dustbin.
Another prominent function is the mop self-cleaning system. During and after mopping tasks, the robot returns to the base station, where its mop pads are automatically washed and dried. This ensures that the mop pads are clean for subsequent use and helps prevent the growth of bacteria and odors. The base station also refills the robot's water tank automatically, ensuring continuous mopping performance.
The robot offers various cleaning modes to suit different needs. Users can select "Vacuum then Mop," where the robot first vacuums, then removes the mop assembly at the base station, vacuums the entire floor, returns to install the mop assembly, and finally mops. Alternatively, "Vacuum Only" allows the robot to vacuum without mopping, automatically removing the mop assembly at the base station. For "Mop Only" tasks, the robot checks if the mop assembly is installed and, if not, installs it before starting to mop.
The device also includes a "Spot Cleaning" mode, which allows the robot to clean a specific 1.5 x 1.5 meter square area around its current position, returning to its starting point upon completion. This is useful for targeted cleaning of spills or concentrated dirt.
The L20 Ultra Complete is designed for ease of use, with several features enhancing its operational convenience.
To begin, users need to connect the base station to an electrical outlet and ensure it is placed in an open area with good Wi-Fi signal. The base station ramp extension plate should be installed to facilitate the robot's movement. Before the first use, protective stickers and strips must be removed from the robot. The side brush and mop assembly are then installed, and the robot is placed on the base station to connect and begin charging.
The robot connects to the Dreamehome app, which allows users to manage and customize cleaning tasks. Through the app, users can initiate cleaning, set cleaning schedules, modify DND (Do Not Disturb) periods, and access various cleaning modes. The app also facilitates quick mapping, where the robot maps the home layout without cleaning, saving the map for future use.
The robot can be turned on or off by pressing and holding the power/clean button for 3 seconds. Once on, pressing the button again starts cleaning. The base station also has buttons for starting/pausing cleaning and sending the robot back to the base station. A "Child Lock" feature can be activated or deactivated by pressing and holding designated buttons on the base station for 3 seconds, preventing accidental operation.
Both the robot and the base station feature status indicators. The robot's status indicator shows solid white for cleaning or cleanup completed, blinking orange for errors, and solid orange for standby at low battery or paused. The base station's status indicator is solid white when connected to power and solid orange when there is an error.
The robot is designed to operate with minimal manual intervention. It automatically returns to the base station to charge if the battery is low during a cleaning task and resumes cleaning once sufficiently charged (if enabled in the app). The auto-empty and mop self-cleaning functions are also automated, occurring after cleaning tasks or as scheduled.
The L20 Ultra Complete is equipped with advanced sensors to detect and avoid obstacles, ensuring smooth operation. Users are advised to clear loose objects, cables, and fragile items from the floor before cleaning to prevent damage or entanglement. Physical barriers should be placed at the edge of stairs to prevent falls.
The robot is designed for floor cleaning in home environments and should not be used outdoors, on non-floor surfaces, or in commercial/industrial settings. It operates best within an ambient temperature range of 0 °C to 40 °C and should not be used on floors with liquids or sticky substances.
Regular maintenance is crucial for ensuring the longevity and optimal performance of the L20 Ultra Complete. The manual provides detailed instructions and recommended frequencies for cleaning and replacing various parts.
The robot contains a high-performance lithium-ion battery. To maintain optimal battery performance, it should be kept well-charged for daily use. If the robot will not be used for an extended period, it should be fully charged, turned off, and stored in a cool, dry place, with recharging recommended at least once every 3 months to prevent over-discharging.
The manual includes a comprehensive troubleshooting guide to address common issues such as the robot not turning on or charging, Wi-Fi connection problems, navigation issues, and abnormal noise. Solutions often involve checking power connections, cleaning contacts or filters, removing obstructions, or resetting the device.
General| Model Number | RLX41CE |
|---|---|
| Type | Robot Vacuum Cleaner |
| Battery Capacity | 5200 mAh |
| Suction Power | 4000 Pa |
| Navigation | LDS Laser Navigation |
| Mopping Function | Yes |
| Noise Level | 65 dB |
| Connectivity | Wi-Fi |
