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Drobo 5C User Manual

Drobo 5C
150 pages
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Drobo 5C User Guide

Table of Contents

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Drobo 5C Specifications

General IconGeneral
Storage drive size3.5 \
Hot-swap drive baysYes
Storage drive capacity- GB
Storage drives installedNo
Supported storage drive typesHDD & SSD
Total installed storage capacity- TB
Number of storage drives installed0
Number of storage drives supported5
Supported storage drive interfacesSerial ATA II, Serial ATA III
Product typeHDD/SSD enclosure
Product colorBlack
LED indicatorsData, HDD
USB version3.2 Gen 1 (3.1 Gen 1)
USB connector typeUSB Type-C
USB ports quantity1
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Compatible operating systemsApple Macintosh macOS 10.10 and higher Microsoft Windows 10 Microsoft Windows 8 Microsoft Windows 7
Output current10 A
Output voltage12 V
Power source typeAC
AC input frequency50 - 60 Hz
AC adapter frequency50/60 Hz
Power consumption (max)120 W
AC adapter input current2 A
AC adapter input voltage100 - 240 V
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan
Windows operating systems supportedWindows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Cables includedUSB
Device classHome & Home Office
Processor frequency- GHz
Weight and Dimensions IconWeight and Dimensions
Depth262.3 mm
Width150.3 mm
Height185.4 mm
Weight3900 g
Cable length1 m

Summary

Before You Begin

Product Features at a Glance

Overview of Drobo 5C features with images.

Checking Box Contents

Verify all components are present in the product box.

Checking System Requirements

Ensure operating system and cable interface compatibility.

Checking the Hardware You Need

Details on necessary hardware for Drobo 5C operation.

Getting Started Guide

Instructions for initial setup and operation of the Drobo 5C.

Setting Up Your Drobo 5C

Inserting the Drives

Step-by-step guide to inserting hard drives into the Drobo 5C bays.

Installing Drobo Dashboard

Instructions for installing the Drobo management software.

Connecting Cables

Procedure for connecting data and power cables to the Drobo 5C.

Updating Firmware

Process to update the Drobo 5C to the most recent firmware version.

Registering Your Drobo 5C

Steps to register the Drobo 5C for support and warranty.

Formatting the Drives

Selecting a File System and Volume Size

Choose file system format and volume size for drives.

Turning On and Formatting Drives

Power on Drobo 5C and initiate drive formatting process.

Migrating Disk Pack from Another Drobo

Safely Shutting Down Drobo 5C

Shutdown Using Drobo Dashboard

Recommended method for safely shutting down Drobo via software.

Where to Go Next

Data Protection Best Practices

Guidelines for protecting data using Drobo 5C.

Keeping Software Up to Date

Ensuring optimal performance by updating Drobo Dashboard and firmware.

Using the Online User Guide

How to access and use the digital user guide for Drobo 5C.

Using Context-Sensitive Help

Accessing help specific to the current Drobo Dashboard screen.

Using the Knowledge Base

Accessing additional support and answers via the Drobo knowledge base.

Registering Your Drobo 5C

Steps to register the Drobo 5C for support and warranty.

Getting Technical Support

Information on how to contact Drobo support for assistance.

Using and Managing Drobo 5C

Using Drobo Dashboard

Overview of the Drobo Dashboard software for setup and management.

Renaming Your Drobo 5C

Procedure to modify the network name of your Drobo 5C.

Formatting Your Drobo 5C

How to re-format the drives in your Drobo 5C at any time.

Safely Shutting Down Drobo 5C

Importance and methods for safely powering down the Drobo 5C.

Resetting Your Drobo 5C

Procedure to reset the Drobo 5C to its factory default settings.

Blinking Lights for Connectivity Test

Using Drobo Dashboard to test Drobo 5C connectivity.

System Tray Management

Enabling or disabling the Drobo shortcut icon in the system tray.

Modifying Device Settings

Automatic Software Update Checks

Enabling automatic checks for Drobo Dashboard and firmware updates.

Dual Disk Redundancy Management

Configuring protection against two simultaneous drive failures.

Dimming Device Lights

Adjusting the brightness level of the Drobo 5C indicator lights.

Managing Capacity (Drive Space)

Calculating Usable Capacity

Estimating usable, protected storage space based on drives.

Adding Capacity or Drives

Procedure for increasing storage by adding or replacing drives.

Removing Capacity or Drives

Procedure for reducing storage capacity by removing drives.

Checking Storage and Device Status

Checking Storage Usage

Viewing how Drobo 5C's storage capacity is being utilized.

Checking Drobo 5C Status

Viewing detailed status information for the Drobo 5C device.

Checking Serial Number

How to find the serial number of your Drobo 5C.

Checking Firmware Version

How to find the current firmware version of your Drobo 5C.

Checking Drobo Dashboard Version

How to find the version of the installed Drobo Dashboard software.

Checking System Information

Viewing overall system information for the Drobo 5C.

Checking Drive Information

Viewing detailed information for each installed hard drive.

Getting Diagnostics

Viewing and printing diagnostic files for troubleshooting.

Understanding Indicator Lights

Interpreting the meaning of the Drobo 5C's status indicator lights.

Using Alerts

Setting Up Email Alerts

Configuring email alerts for Drobo device status and events.

Modifying Email Alert Timing

Adjusting when email alerts are sent based on severity.

Disabling Email Alerts

Turning off email notifications from the Drobo device.

Modifying On-Screen Alert Timing

Adjusting when on-screen alerts are displayed based on severity.

Disabling On-Screen Alerts

Turning off visual alerts displayed on the screen.

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