IMPORTANT - READ CAREFULLY: DSC Software purchased with or
without Products and Componentsis copyrighted and is purchased under the
following license terms:
• This End-User License Agreement (“EULA”) is a legal agreement between You (the company,
individual or entity who acquired the Software and any related Hardware) and Digital Security
Controls, a division of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturer of the
integrated security systems and the developer of the software and any related products or
components (“HARDWARE”) which You acquired.
• If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended to be
accompanied by HARDWARE, and is NOT accompanied by new HARDWARE, You may not
use, copy or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes com-
puter software, and may include associated media, printed materials, and “online” or elec-
tronic documentation.
• Any software provided along with the SOFTWARE PRODUCT that is associated with a separate
end-user license agreement is licensed to You under the terms of that license agreement.
• By installing, copying, downloading, storing, accessing or otherwise using the SOFTWARE
PRODUCT, You agree unconditionally to be bound by the terms of this EULA, even if this
EULA is deemed to be a modification of any previous arrangement or contract. If You do not
agree to the terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You,
and You have no right to use it.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as
well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not
sold.
1. GRANT OF LICENSE This EULA grants You the following rights:
(a) Software Installation and Use - For each license You acquire, You may have only one copy of the
SOFTWARE PRODUCT installed.
(b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, displayed, run,
shared or used concurrently on or from different computers, including a workstation, terminal or other
digital electronic device (“Device”). In other words, if You have several workstations, You will have to
acquire a license for each workstation where the SOFTWARE will be used.
(c) Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT, but You may
only have one copy per license installed at any given time. You may use the back-up copy
solely for archival purposes. Except as expressly provided in this EULA, You may not
otherwise make copies of the SOFTWARE PRODUCT, including the printed materials
accompanying the SOFTWARE.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
(a) Limitations on Reverse Engineering, Decompilation and Disassembly - You may not reverse
engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent
that such activity is expressly permitted by applicable law notwithstanding this limitation. You
may not make any changes or modifications to the Software, without the written permission of
an officer of DSC. You may not remove any proprietary notices, marks or labels from the
Software Product. You shall institute reasonable measures to ensure compliance with the
terms and conditions of this EULA.
(b) Separation of Components - The SOFTWARE PRODUCT is licensed as a single product. Its component
parts may not be separated for use on more than one HARDWARE unit.
(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then the
SOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. In this case, the
SOFTWARE PRODUCT may only be used with the HARDWARE as set forth in this EULA.
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it
available to others or post it on a server or web site.
(e) Software Product Transfer - You may transfer all of Your rights under this EULA only as part of a
permanent sale or transfer of the HARDWARE, provided You retain no copies, You transfer all of the
SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades
and this EULA), and provided the recipient agrees to the terms of this EULA. If the SOFTWARE
PRODUCT is an upgrade, any transfer must also include all prior versions of the SOFTWARE PRODUCT.
(f) Termination - Without prejudice to any other rights, DSC may terminate this EULA if You fail to comply
with the terms and conditions of this EULA. In such event, You must destroy all copies of the
SOFTWARE PRODUCT and all of its component parts.
(g) Trademarks - This EULA does not grant You any rights in connection with any trademarks or service
marks of DSC or its suppliers.
3. COPYRIGHT - All title and intellectual property rights in and to the SOFTWARE PRODUCT
(including but not limited to any images, photographs, and text incorporated into the SOFTWARE
PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT,
are owned by DSC or its suppliers. You may not copy the printed materials accompanying the
SOFTWARE PRODUCT. All title and intellectual property rights in and to the content which may
be accessed through use of the SOFTWARE PRODUCT are the property of the respective content
owner and may be protected by applicable copyright or other intellectual property laws and
treaties. This EULA grants You no rights to use such content. All rights not expressly granted
under this EULA are reserved by DSC and its suppliers.
4. EXPORT RESTRICTIONS - You agree that You will not export or re-export the SOFTWARE
PRODUCT to any country, person, or entity subject to Canadian export restrictions.
5. CHOICE OF LAW - This Software License Agreement is governed by the laws of the Province of
Ontario, Canada.
6. ARBITRATION - All disputes arising in connection with this Agreement shall be determined
by final and binding arbitration in accordance with the Arbitration Act, and the parties agree to be
bound by the arbitrator’s decision. The place of arbitration shall be Toronto, Canada, and the
language of the arbitration shall be English.
7. LIMITED WARRANTY
(a) NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT WARRANTY. DSC DOES NOT
WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT OPERATION OF
THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for problems caused by
changes in the operating characteristics of the HARDWARE, or for problems in the interaction of the
SOFTWARE PRODUCT with non-DSC-SOFTWARE or HARDWARE PRODUCTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK - IN ANY EVENT, IF ANY
STATUTE IMPLIES WARRANTIES OR CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S
ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE AGREEMENT SHALL BE LIMITED TO THE
GREATER OF THE AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE
CANADIAN DOLLARS (CAD$5.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AND SHALL BE IN
LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) AND OF
ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC MAKES NO OTHER
WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT
ON ITS BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER
WARRANTY OR LIABILITY CONCERNING THIS SOFTWARE PRODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO CIRCUMSTANCES SHALL DSC BE
LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER
LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF
THE SOFTWARE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF
SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS
TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely tested on a regular basis. However, despite
frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this
SOFTWARE PRODUCT to fail to perform as expected.
WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact with system
users, it is your responsibility to bring each item in this warning to the attention of the users
of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are circum-
stances, however, involving fire, burglary, or other types of emergencies where it may not
provide protection. Any alarm system of any type may be compromised deliberately or may
fail to operate as expected for a variety of reasons. Some but not all of these reasons may be:
Inadequate Installation
A security system must be installed properly in order to provide adequate protection. Every
installation should be evaluated by a security professional to ensure that all access points
and areas are covered. Locks and latches on windows and doors must be secure and operate
as intended. Windows, doors, walls, ceilings and other building materials must be of suffi-
cient strength and construction to provide the level of protection expected. A reevaluation
must be done during and after any construction activity. An evaluation by the fire and/or
police department is highly recommended if this service is available.
Criminal Knowledge
This system contains security features which were known to be effective at the time of man-
ufacture. It is possible for persons with criminal intent to develop techniques which reduce
the effectiveness of these features. It is important that a security system be reviewed period-
ically to ensure that its features remain effective and that it be updated or replaced if it is
found that it does not provide the protection expected.
Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing device,
evade detection by moving through an area of insufficient coverage, disconnect a warning
device, or interfere with or prevent the proper operation of the system.
Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices require
an adequate power supply for proper operation. If a device operates from batteries, it is pos-
sible for the batteries to fail. Even if the batteries have not failed, they must be charged, in
good condition and installed correctly. If a device operates only by AC power, any interrup-
tion, however brief, will render that device inoperative while it does not have power. Power
interruptions of any length are often accompanied by voltage fluctuations which may dam-
age electronic equipment such as a security system. After a power interruption has occurred,
immediately conduct a complete system test to ensure that the system operates as intended.
Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years of battery
life under normal conditions. The expected battery life is a function of the device environ-
ment, usage and type. Ambient conditions such as high humidity, high or low temperatures,
or large temperature fluctuations may reduce the expected battery life. While each transmit-
ting device has a low battery monitor which identifies when the batteries need to be
replaced, this monitor may fail to operate as expected. Regular testing and maintenance will
keep the system in good operating condition.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include metal
objects placed on or near the radio path or deliberate jamming or other inadvertent radio sig-
nal interference.
System Users
A user may not be able to operate a panic or emergency switch possibly due to permanent or
temporary physical disability, inability to reach the device in time, or unfamiliarity with the
correct operation. It is important that all system users be trained in the correct operation of
the alarm system and that they know how to respond when the system indicates an alarm.
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of a fire for
a number of reasons, some of which follow. The smoke detectors may have been improperly
installed or positioned. Smoke may not be able to reach the smoke detectors, such as when
the fire is in a chimney, walls or roofs, or on the other side of closed doors. Smoke detectors
may not detect smoke from fires on another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning. Smoke
detectors cannot sense all types of fires equally well. Smoke detectors may not provide
timely warning of fires caused by carelessness or safety hazards such as smoking in bed,
violent explosions, escaping gas, improper storage of flammable materials, overloaded elec-
trical circuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances when there is
insufficient warning to allow all occupants to escape in time to avoid injury or death.
Motion Detectors
Motion detectors can only detect motion within the designated areas as shown in their
respective installation instructions. They cannot discriminate between intruders and
intended occupants. Motion detectors do not provide volumetric area protection. They have
multiple beams of detection and motion can only be detected in unobstructed areas covered
by these beams. They cannot detect motion which occurs behind walls, ceilings, floor,
closed doors, glass partitions, glass doors or windows. Any type of tampering whether
intentional or unintentional such as masking, painting, or spraying of any material on the
lenses, mirrors, windows or any other part of the detection system will impair its proper
operation.
Passive infrared motion detectors operate by sensing changes in temperature. However their
effectiveness can be reduced when the ambient temperature rises near or above body tem-
perature or if there are intentional or unintentional sources of heat in or near the detection
area. Some of these heat sources could be heaters, radiators, stoves, barbecues, fireplaces,
sunlight, steam vents, lighting and so on.
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or waken
someone sleeping if there is an intervening wall or door. If warning devices are located on a
different level of the residence or premise, then it is less likely that the occupants will be
alerted or awakened. Audible warning devices may be interfered with by other noise
sources such as stereos, radios, televisions, air conditioners or other appliances, or passing
traffic. Audible warning devices, however loud, may not be heard by a hearing-impaired
person.
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy for certain
periods of time. Also an intruder may cut the telephone line or defeat its operation by more
sophisticated means which may be difficult to detect.
Insufficient Time
There may be circumstances when the system will operate as intended, yet the occupants
will not be protected from the emergency due to their inability to respond to the warnings in
a timely manner. If the system is monitored, the response may not occur in time to protect
the occupants or their belongings.
Component Failure
Although every effort has been made to make this system as reliable as possible, the system
may fail to function as intended due to the failure of a component.
Inadequate Testing
Most problems that would prevent an alarm system from operating as intended can be found
by regular testing and maintenance. The complete system should be tested weekly and
immediately after a break-in, an attempted break-in, a fire, a storm, an earthquake, an acci-
dent, or any kind of construction activity inside or outside the premises. The testing should
include all sensing devices, keypads, consoles, alarm indicating devices and any other oper-
ational devices that are part of the system.
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life insur-
ance. An alarm system also is not a substitute for property owners, renters, or other occu-
pants to act prudently to prevent or minimize the harmful effects of an emergency situation.