8
Trouble Conditions
When a trouble condition is detected, the Trouble ( ) or System indicator will turn on, and the key-
pad will beep every 10 seconds. Press the [#] key to silence the beeps. Press [][2] to view the trouble
condition. The Trouble ( ) or System indicator will flash. The corresponding trouble will be repre-
sented by numbers 1-8.
LED/
DIGIT
Trouble
Condition
Comments Action
1
Service Required
(Press [1] for
more details)
(1) Low Battery (2) Bell Circuit (3) System Trouble (4) Sys-
tem Tamper (5) Module Supervision (6) RF Jam Detected
(7) PC5204 Low Battery (8) PC5204 AC Failure
Call for service
2 Loss of AC Power
If the building and/or neighbourhood has lost electrical
power, the system will continue to operate on battery
for several hours.
Call for service
3
Telephone Line
Fault
The system has detected that the telephone line is dis-
connected.
Call for service
4
Failure to Com-
municate
The system attempted to communicate with the moni-
toring station, but failed. This may be due to Trouble 3.
Call for service
5
Sensor (or Zone)
Fault
The system is experiencing difficulties with one or more
sensors on the system. Press 5 to display the zone.
Call for service
6
Sensor (or Zone)
Tamper
The system has detected a tamper condition with one
or more sensors on the system. Press 6 to display the
zone.
Call for service
7
Sensor (or Zone)
Low Battery
The system has detected a low battery condition with
one or more modules/sensors on the system. Continue
to press 7 to display the zone, keypad, wireless key(s)
and RF Delinquency low battery conditions. Press 7
again to see zone troubles.
Call for service
8
Loss of Time &
Date
If complete power was lost (AC and Battery), the time
and date will need to be re-programmed.
Re-program
Time & Date
(page 6)
Trouble Menu Acknowledgement
If the Arming Inhibit for All Troubles features is enabled, Trouble Menu Acknowledgement may be
used. To use this feature while in the Trouble Menu ([][2]), press [9] to acknowledge and override
the existing troubles, so the system can be armed. An override event will also be generated and
logged, thus identifying the user. To override open zones, use the Zone Bypass feature ([][1]).
Alarm Memory
When an alarm occurs, the Memory or System indicator (and Fire indicator, if applicable) will turn on.
To view which sensor(s) generated the alarm, press [][3]. The Memory or System indicator and cor-
responding sensor number will flash (i.e. sensor 3).
For PK5500/RFK5500/RFK5564 keypads use the [<][>] scroll keys to view the sensors in alarm memory.
Press
[#] to exit. To clear the memory, arm and disarm the system.
If an alarm sounded while armed, the keypad will automatically go to alarm memory when you dis-
arm the system. In this instance, you should approach with caution, as the intruder may still be within
the building/premises.
Door Chime (Entry/Exit Beeps)
To turn the door chime function on or off, press and hold the Chime key ( ) for 2 seconds or
press [][4].
Access Code Programming
In addition to the Master Access Code, you can program up to 94 additional User Access codes
(access codes 1-48 for PC1616, access codes 1-72 for PC1832 and access codes 1-95 for PC1864).
Press [][5], plus your Master Access Code. The Program or System indicator will begin to flash, and
the Armed ( ) indicator will turn on.
Enter the 2-digit number to be programmed (i.e. 06 for user access code 6; enter 40 for the Master
Access Code).
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