Warranty and Return
Out
of
Warranty
Service
If
the warranty period for your Duracell® Powerpack 600 has expired,
if
the unit was
damaged by misuse or incorrect installation,
if
other conditions
of
the warranty have not
been met, or
if
no dated
proof
of
purchase
is
available, your unit may be serviced or
replaced for a flat fee.
To
return your Duracell® Powerpack 600 for out
of
warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and follow the
other steps outlined in "Return Procedure" on page 48.
Payment options such as credit card or money order will be explained by the Customer
Service Representative.
In
cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged.
If
applicable, you will be contacted by Customer Service once your unit has been received.
975-0339-01-01
49
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